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DIEBOLD NIXDORF CS 5550 - User Manual

DIEBOLD NIXDORF CS 5550
60 pages
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Diebold Nixdorf CS 5550
Through-the-Wall Cash Dispen s er
Operating Guide
TP-821765-001D PD 7332
October 2017

Table of Contents

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Summary

Introduction and Safety

Before Performing Maintenance Procedures

Operator preparedness for maintenance tasks, covering features and selected maintenance options.

Maintenance Tasks Overview

Outlines routine tasks for keeping the cash dispenser operational, like card retrieval and paper replenishment.

How to Use This Manual

Describes the manual's structure, including sections on devices, maintenance, and related documentation.

General Safety Precautions

General safety precautions to avoid equipment damage, severe injury, or death during maintenance.

Warning and Caution Labels

Explains various warning and caution labels on the dispenser and their associated safety concerns.

Radio Interference Label

Details the Class A product warning label for radio interference and regulatory compliance.

Document Terminology

Defines key terms used in the document, such as Cash dispenser, Consumer, Device, Fascia, Institution, etc.

Cash Dispenser Devices

Consumer Interface

Describes how consumers interact with the dispenser for transactions, specifying amounts and receiving media.

Access Points

Details various consumer access points like fascia lighting, mirrors, card readers, and fingerprint readers.

Lead-through Indicators

Explains green indicators on the fascia that guide consumers through transaction sequences.

Top Chassis Devices Overview

Introduces devices located within the top chassis, categorized by consumer and operator use.

Consumer Devices in Top Chassis

Lists consumer-facing devices in the top chassis like displays, card readers, receipt printer, and scanners.

Motorized Card Reader

Details the motorized card reader's functionality, card retention features, and options like CIM86.

Dip Card Reader

Describes the manually operated dip card reader, its capabilities, and limitations regarding card handling.

ActiveEdge Card Reader (Optional)

Introduces the optional ActiveEdge card reader, its insertion method, and required features.

Graphical Receipt Printer

Explains the receipt printer's function, paper specifications, and how it prints transaction details.

Fingerprint Reader (Optional)

Details the optional fingerprint reader's technology, features like blue LED, and encrypted data.

Enhanced Biometric Fingerprint Reader (Optional)

Describes the enhanced biometric reader, its optical scanning, tamper detection, and encrypted data features.

2 D Barcode Scanner (Optional)

Explains the 2D barcode scanner's ability to interpret two-dimensional barcodes using CCD and imaging technology.

Contactless Card Reader (Optional)

Details the contactless card reader's features, compatibility with smart cards, and USB interface.

Operator Devices in Top Chassis

Lists devices used by the operator for maintenance, balancing, and diagnostics, like displays and switches.

10.4-inch Rear Display with Touch Screen

Describes the rear operator display for maintenance, balancing, and monitoring, including its status LED colors.

ActivCore Processor Module - Consumer Display

Explains the processor module attached to the consumer display for maintenance and monitoring functions.

Maintenance Keyboard and Mouse (Optional)

Details the optional external keyboard and mouse used by operators for maintenance tasks.

Idle Power Switch

Describes the idle power switch function for controlling power to devices and entering sleep mode.

Maintenance Mode Switch

Explains the maintenance mode switch to remove the dispenser from consumer service for maintenance.

Disk Drives

Information about the internal and optional external disk drives used for loading and storing data.

Journal Printer

Details the journal printer's role in auditing transactions and its ability to print text and graphics.

Devices in the Safe

Introduces devices located inside the safe, such as dispensers, locks, and sensors.

Dispenser Module

Explains the dispenser's function in removing, stacking, and presenting bank notes to the consumer.

Divert Cassette and Divert Bin

Describes the divert cassette and bin used to store notes diverted from the dispenser due to issues.

Dispense Cassettes

Details the dispense cassettes, their size limitations, and availability with or without locks.

Secure Safe Door Lock

Discusses various safe door lock types, including electronic and mechanical options.

Alarms Sensors

Explains alarm sensors that report events like safe door status, unauthorized entry, or heat sources.

Seismic Detectors

Describes seismic detectors that sense physical blows or torch attacks on the safe.

Heat Thermostat

Details the heat thermostat that senses high temperatures inside the safe and initiates an alarm.

Top Chassis and Safe Maintenance

Cash Dispenser and Device Touch Points

Details touch points on the ActivDispense module, color-coded for easy access during maintenance.

Opening the Top Chassis

Provides step-by-step instructions for opening the top chassis, including key insertion and door opening.

Opening the Safe Door

Explains how to open the safe door, referencing different lock types and the safe handle.

Mechanical Combination Lock Operation

Describes how mechanical combination locks work and their keylocking feature.

Electronic Combination Lock Operation

Explains electronic locks, their keypads, and variations like single or dual combinations.

Mechanical Keylock Operation

Details optional mechanical keylocks like LaGard 2270 and S&G 6880.

Safe Handle Operation

Explains the function of the safe handle in releasing the door after unlocking.

General Procedure to Open the Safe Door

Outlines the sequence for opening the safe door with primary and secondary locks.

Opening Mechanical Combination Locks (LaGard 3390 EX)

Step-by-step instructions for opening LaGard 3390EX mechanical combination locks.

Opening ComboGard 6040 Electronic Lock

Procedure for opening ComboGard 6040 electronic locks, referencing external guides.

Opening Cencon System 2000 GEN 2 Electronic Lock

Detailed steps for opening Cencon System 2000 GEN 2 electronic locks.

Opening S&G 6880 Keylocks

Instructions for opening S&G 6880 keylocks by inserting and turning the key.

Opening Lagard 2270 Keylocks

Instructions for opening Lagard 2270 keylocks by inserting and turning the key.

Closing the Safe Door

Outlines the steps for closing the safe door, including handle rotation and lock procedures.

Closing Mechanical Combination Locks (LaGard 3390 EX)

Step-by-step instructions for closing LaGard 3390EX mechanical combination locks.

Closing Cencon GEN 2 Electronic Locks

Details how to close Cencon GEN 2 electronic locks after safe handle is closed.

Closing S&G 6880 Keylocks

Instructions for closing S&G 6880 keylocks by inserting and turning the key.

Closing Lagard 2270 Keylocks

Instructions for closing Lagard 2270 keylocks by inserting and turning the key.

Accessing Modules and Components

Introduces procedures for accessing internal modules and components for maintenance.

Accessing the Dispenser Module

Details steps for accessing the dispenser, including opening the safe door and extending it.

Accessing Maintenance Keyboard, Mouse, and Rear Display

Explains how to access and connect the maintenance keyboard, mouse, and rear operator display.

Accessing Card Reader, Receipt Printer, and Processor

Details procedures for accessing and removing the card reader, receipt printer, and processor for maintenance.

Related Documentation

Cleaning the Exterior of the System

Glossary of Terms

DIEBOLD NIXDORF CS 5550 Specifications

General IconGeneral
ModelCS 5550
Stacker Capacity500 bills
Touch TechnologyCapacitive
ConnectivityEthernet, USB
Power Supply100-240V AC, 50/60Hz
Supported CurrenciesMultiple (configurable)
Detection MethodsUV, MG, IR

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