Keypad Locks Advanced Security
ATS, ATV & ATH
Shared Use
Product Guide
Phone: 707 766 6000
www.digilock.com | support@digilock.com
Pull the battery pack from the
rear housing.
Replace with four premium
alkaline AA batteries.
Remove the screws and the
cover plate.
The batteries are located in
the rear unit of the lock.
Place the battery pack back
into the rear housing and
screw the cover plate in
place.
3
2
1
4
Support
Error Condition Indicator
Locks emit feedback when an error condition exists.
2 sets of three beeps:
The batteries are low. Replace the batteries.
1 beep:
The lock does not recognize the User Code or Key.
The lock is binding which means that either door alignment or items in the locker are preventing the lock from operating. Press on the
door while operating the lock. If error condition persists, contact Digilock Support for assistance.
10 rapid beeps:
Does not Operate with a Manager Bypass Key
The lock does not recognize the Manager Bypass Key. Follow Register/Add Manager Bypass Key(s) instructions to register
the Manager Bypass Key to the lock. For immediate access, operate with another registered Manager Bypass Key or with the
Programming Key.
Does not Operate with the Programming Key
The lock does not recognize the Programming Key. Contact Digilock Support for assistance.
Does not Unlock with the User Code or User Key
The lock does not recognize the User Code or User Key. Operate the lock with a registered Manager Bypass Key.
Sleep Mode
After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional
minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode”.
PG-AT-DEN
022414
No Audible Feedback when = is Pressed
a. The lock may be in “Sleep Mode” or the batteries need to be replaced. For immediate access, operate with a registered Manager
Bypass Key. Press = to test; if no audible feedback, replace the batteries.
b. If error condition persists, loosen the mounting hardware and test.
c. If error condition persists, remove the lock and assemble in your hand to test. If the door is locked or damage is visible, contact
Digilock Support.
d. If the lock functions when assembled in your hands, reinstall and test again.
e. If error condition persists, contact Digilock Support.
Battery Replacement
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