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some sample photos and try again. If you still get a no photos error, this indicates that the driver is not
installed (or not installed correctly) or you may not meet the minimum system requirements
System Requirements:
First, ensure that you have at least a Pentium II 300 MHz, AMD Athlon 300 MHz, or a Celeron 400 MHz or
higher as well as at least 64 MB of RAM. Please note that the older AMD K6 processors will not work. More
information about determining your computer's specifications can be found in the General Computer
Information section. If you have determined that you have pictures in your camera and you meet the system
requirements, follow the steps below to reinstall the software.
Software Reinstallation:
1. First, uninstall the software and drivers. Click on Start, Settings, Control Panel, then Add/Remove
programs. There are two programs you will need to remove – PhoTags Express and your VGA Dual
Camera. After removing these programs, restart your computer. If your camera is connected,
disconnect it.
2. Now, let's reinstall the software. Insert the CD that came with your camera. It should automatically
run the installation
3. Now restart your computer again.
4. Once your computer is back up, plug the camera into your computers USB port
5. Right-click on the my computer icon and select properties. If you are running Windows 98, 98SE, or
ME: Click on device manager. If you are running Windows 2000 or XP: Click on hardware and then
device manager. If the camera is installed correctly, there will be a category listed for "Imaging
Devices" and clicking on the "+" next to it should reveal your camera. If not, you will likely see
"Digital Still Camera" under "Other Devices" with a brightly colored marking next to it indicating it is
not functioning correctly. If you are running Windows 98, 98SE, or ME: Right click on the non
functioning device and select remove. If you are running Windows 2000 or XP: Right click on the
non functioning device and select uninstall. If a warning pops up, press OK.
6. Restart your computer again. Your camera is now successfully installed.
How do I make sure I don't lose important pictures?
Your camera uses flash memory which requires a constant electric current to store your photos. Should your
camera lose power (for instance if the batteries die or are removed), all stored pictures will be lost. We
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