18
Frequently asked questions
Q Why does the LCD display flash on my camera. A The battery on your camera needs replacing.
Q I am trying to install the Eyestar Mail software but the A Please recheck the number you have entered, there
serial number is incorrect. should not be any spaces between the characters as
follows EM001-123456
Q I am using the camera as a webcam and the display has A The display will change while using the camera as a
gone strange and I have lost my images. Webcam this is quite normal. The camera’s memory
is used as a buffer, therefore any images will be
cleared for space.
Q Why are my images lost when I change the battery. A The images are stored on the internal memory of the
camera, this memory is powered by the battery.
For on-line technical support please visit our website: www.digitaldreamco.com
or email: support@digitaldreamco.com