12
HELPFUL HINTS
The unit is fitted with a special thermal cut off device.
When selecting the refrigerating function, The unit should operate in
room temperatures between 17-32℃, and when selecting heating
function, the room temperature must less than 23℃ and above 7℃.
Please ensure the unit is not placed against objects which will
obstruct air intake e.g. furniture or curtains as this will affect it's
performance drastically.
Do not place the unit in direct sunlight, as this may cause the unit to
overheat and turn off.
EXHAUST PIPE AND DRAIN PIPE
● To remove exhaust pipe, press slightly and pull away from the unit.
● Picture indicates the removal of the exhaust pipe.
● Made sure the exhaust pipe and the drain pipe to be extended to the
closest window.
13
TROUBLE SHOOTING
Never try to repair or dismantle the air conditioner unit yourself. Incompetent repairs
result in loss of warranty and can endanger the user and the property.
Problem Cause Solution
No power supply. Connect to a functioning outlet
and switch on.
The alarm light is on. Empty the internal water
container.
The air
conditioner does
not function.
Timer function is active. Deactivate TIMER function.
In direct sunlight. Close curtains.
Windows or doors open,
many people or a heat
source in the room.
Close doors and windows, place
an extra air conditioner.
Dirty filter Clean the filter(s).
Air inlet or air outlet blocked. Remove the blockage.
The air
conditioner does
not seem to
perform.
Room temperature lower
than the selected value.
Change temperature selection.
The unit is noisy. Unit is not level. Place on an even, solid surface
(less vibrations.)
The compressor
does not work.
The overheat protection is
probably activated.
Wait 30 minutes until the
temperature has decreased, then
turn the unit on again.
Distance too long.
Remote control signal not
detected by the control
panel.
Make sure the remote control is
correctly aimed at the control
panel.
The remote
control does not
function.
The batteries are drained Replace the batteries.
To correct problems not mentioned in the table and/or if the recommended solutions fail
to solve the problem, please contact an authorized service centre.
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