Displays2go DGSNFSTCH55 User Manual (English)

Questions and Answers:

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Karen MooreAug 13, 2025
How to fix Displays2go DGSNFSTCH55 Digital Signage with no picture or sound?
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  Angela HughesAug 13, 2025
  If your Displays2go Digital Signage displays no picture or sound, first ensure the unit is properly plugged into the wall outlet and that the power cord is securely connected to the terminal on the back. Next, verify that the on/off toggle switch, located on the back of the unit, is in the “on” position. If the problem persists, try unplugging the unit, waiting 20 seconds, and then plugging it back in. Finally, test the outlet with another electrical device to confirm it is working. If none of these steps resolve the issue, please contact customer service.
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Jimmy AustinAug 16, 2025
What to do if Displays2go Digital Signage remote control is not working?
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  utuckerAug 17, 2025
  If your Displays2go Digital Signage remote control isn't working, ensure the battery is correctly inserted, paying attention to the positive and negative orientation. If it still fails, try inserting new batteries. Make sure you are standing within 1 foot of the unit's front, pointing the remote directly at the sensor (green dot). If the issue persists after these steps, contact customer support for further assistance.
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Ashley AllenAug 20, 2025
Why is there no sound on my Displays2go Digital Signage?
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  Jodi BrownAug 20, 2025
  If there is no sound on your Displays2go Digital Signage (but the picture is working), first adjust the volume using the remote control. Then, check if your content is in a compatible format such as AVI, MPEG4, WMV, MKV, flv, MP3, MP4, or MOV. If connected to Wi-Fi, try playing a YouTube video with sound. As a general troubleshooting step, unplug the unit, wait 20 seconds, then plug it back in. Also, test the content on another device like a smartphone or computer. If problems continue, contact customer support.
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Julia BrownAug 25, 2025
What to do if Displays2go DGSNFSTCH55 has no picture but sound?
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  Ashley WilliamsAug 25, 2025
  If your Displays2go Digital Signage is not showing a picture (but the sound is working), verify that your content is in one of the compatible formats: AVI, MPEG4, WMV, MKV, flv, MP3, MP4, MOV. Try playing the content on a different device, such as a smartphone, computer, or tablet. You can also try unplugging the unit, waiting 20 seconds, and plugging it back in. Should the problem persist, please contact a customer service representative.
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Kara PerryAug 28, 2025
How to fix Displays2go DGSNFSTCH55 with no Wi-Fi signal?
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  ywalkerAug 28, 2025
  If your Displays2go Digital Signage unit isn't connecting to Wi-Fi, first check that Wi-Fi is turned on in the settings. Ensure the antenna is correctly positioned, pointing upward. Verify other devices are receiving the Wi-Fi signal. Try unplugging or resetting your router, wait 20 seconds, then restart it. If the issue persists, contact customer support.
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Alyssa ParkerSep 1, 2025
How to use pre-installed apps on Displays2go DGSNFSTCH55?
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  Rachel MerrittSep 1, 2025
  If you're having issues using the pre-installed apps on your Displays2go Digital Signage, follow these steps for the SlideShow App: Explorer > Select USB > Select Multi > highlight files > Editor > Select Copy > Home > NAND > MediaFolder > Images> Editor > Paste. Then, open the SlideShow app and select your desired transitions, slide time, and looping, then select Play. For MX Player: Follow the same steps as the SlideShow App > MediaFolder > Video > Editor > Paste. Open MX Player and select the video to play. To loop a video: While the video is playing, click on the video, and there should be 3 dots in the top right corner. Click on the 3 dots > play > check desired Loop option. If the problem continues, contact customer service.
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emily18Sep 4, 2025
How to solve Displays2go DGSNFSTCH55 cannot upload content?
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  Sydney LandrySep 4, 2025
  To resolve content upload issues on your Displays2go Digital Signage, ensure your content is in a compatible format: AVI, MPEG4, WMV, MKV, flv, MP3, MP4, MOV. Also, verify that the file size is less than the available storage space. If you've checked both and still face issues, contact customer support.
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Susan CalhounSep 8, 2025
What to do if Displays2go DGSNFSTCH55 Digital Signage has missing or damaged parts?
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  Erica SmithSep 8, 2025
  If you have missing or damaged parts for your Displays2go Digital Signage, please contact a customer service representative.