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DNP DS Series User Manual

DNP DS Series
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© 2016. DNP Imagingcomm America Corp.
All rights reserved. Rev: 3.0
DS SeriesPrinter:
Clearing a Cutter Jam
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DNP DS Series Specifications

General IconGeneral
Resolution300 dpi
Print TechnologyThermal
ConnectivityUSB
DimensionsVaries by model
WeightVaries by model
Printing MethodDye-sublimation thermal transfer
Maximum Print Width2.4 inches
InterfaceUSB
Supported Media WidthUp to 2.4 inches
Supported Media LengthVaries by model
Operating TemperatureVaries by model
Dimensions (alternative)Varies by model
Weight (alternative)Varies by model

Summary

Overview of Cutter Jam Clearing

Before You Begin Procedure

Read through the following cautions and warnings before starting the procedure.

Important Safety Instructions

Safety instructions to protect you, the customer, and the public. Follow all warnings and notices.

General Safety Precautions

Precautions regarding system placement, jewelry, foreign objects, ventilation, water, and power sources.

Printer Symptoms and Causes

Common Causes of Cutter Jam

Explains that scrap paper or debris jamming the cutter gear is the primary cause.

Troubleshooting Cutter Jams

Method 1: Cleaning the Cutter Path

Step-by-step guide to clear paper jams from the cutter path using tweezers.

Method 2: Cleaning the Cutter Assembly

Advanced procedure to clean the cutter assembly, requiring a screwdriver.

Contacting Technical Support

DNP IAM Technical Support Contact Details

Provides phone number and email for DNP IAM technical support, including operating hours.

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