IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ........................560
▫ Prepare For The Appointment ..............560
▫ Prepare A List .........................560
▫ Be Reasonable With Requests ..............560
䡵 IF YOU NEED ASSISTANCE ................560
▫ FCA US LLC Customer Center .............561
▫ FCA Canada Inc. Customer Center...........561
▫ In Mexico Contact ......................561
▫ Puerto Rico And U.S. Virgin Islands..........561
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................562
▫ Service Contract .......................562
䡵 WARRANTY INFORMATION ...............563
䡵 MOPARPARTS .........................563
䡵 REPORTING SAFETY DEFECTS .............563
▫ In The 50 United States And Washington, D.C. . .563
▫ In Canada ............................564
䡵 PUBLICATION ORDER FORMS .............564
䡵 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................565
▫ Treadwear ............................565
▫ Traction Grades ........................565
▫ Temperature Grades .....................566
9
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