10
EN
Toilets
5 TROUBLESHOOTING
Fault Possible cause Suggested remedy
The flush function works, but
the water in the bowl empties
slowly or not at all.
The discharge pipe is pinched
or kinked.
Straighten the discharge pipe
to remove the pinch or kink.
The discharge head is
too high.
Reroute the discharge pipe.
The macerator pump or the
discharge pipe is blocked.
Close the seacocks and clear
the blockage.
The macerator pump makes
an unusually loud noise or
repeatedly trips the circuit
breaker.
There is foreign material in the
pump chamber.
Close the seacocks and clear
the foreign material.
The toilet does not flush aer
pushing the flush switch.
The holding tank is full and a
signal from the tank has shut
down the electrical power to
the toilet.
Empty the holding tank.
Electrical power to the toilet is
shut off or disrupted.
Check the wiring or circuit
breakers/fuses.
The flush switch is
malfunctioning.
Replace the flush switch.
The circuit board in
the control module is
malfunctioning.
Replace the control module.
Not enough, or no water,
enters the bowl.
The water supply line is
pinched or kinked.
Straighten the water supply
line to remove the pinch or
kink.
The screen in the water valve
is blocked.
Clear the blockage at the
water valve.
The intake water filters
are blocked (in raw water
systems).
Clear the water filters.
The water valve is
malfunctioning.
Replace the water valve.
The water flow is weak during
bidet operation.
The inlet screen at the hot or
cold connection at the toilet/
bidet mixer valve is clogged.
Disconnect the water lines
from the mixer valve and clean
the screen.
The aerator in the bidet
nozzle inside the toilet bowl is
clogged.
Remove and clean the aerator
nozzle.
The toilet/bidet mixer valve
assembly is not functioning
properly.
Replace the mixer valve
assembly.
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