TROUBLESHOOTING
Issue
There was no sound on the
keyboard.
The pedals don't work.
When the piano power is
turned on or off there is a
murmur.
The piano is noisy when
using a mobile phone.
Abnormal tone or rhythm.
It seems that all tones are
pronounced or that the
pronunciation seems to be
cut off.
Under the same timbre, the
quality of a note is different
from that of a note.
Connecting Computer,
Not recognized
Reason
I.VoIume Controller set at minimum position.
2.Headphonesor Plug Converters insert
headphone jack.
3.The power supply isnot connected or the
piano is off.
I.Connecting line jack of pedal is not plugged
into piano.
2.PedaIplug loose.
Normal phenomenon
Radio interference
Power shortage
Normal phenomenon
Normal phenomenon
USBplug loose
12
Solution
I.Turn the volume to the right maximum volume.
2.Removethe original connector from the
headphonejack.
3.Turn on the power supply and pressthe boot
button.
I.Plug the pedal cord into the piano jack.
2.Checkto confirm whether the plug at one end of
the pedal connection is loose or not, and then
tighten it.
This is a normal phenomenon, indicating that the
current enters the machine at this time.
The use of mobile phones in the vicinity of the
piano produces radiation. To avoid this situation,
you can turn off the mobile phone or use it away
from the piano.
Power shortage.
Check power stability.
The maximum number of simultaneous sounds on
this instrument is 128 notes. If the dual tone mode is
in use and the accompaniment or music is playing,
some notes or sounds in the accompaniment or
music will be default.
This is a normal phenomenon. This machine adopts
AWM sound source mode. This kind of sound source
issampled and recorded in the whole keyboard
area, so the quality of the two notes is slightly
different.
No need to install extra drives. Ifthe piano isn' t
recognized by computer, please check if the USB
cords are connected securely or try to connect other
USB socket of the computer.