Maintenance
Cleaning the bike
Maintaining your DOUZE G4 cargo bike in a proper condition starts with regular cleaning of
the various parts which compose it. Cleaning is even more important during the winter
season, during snowy conditions, if salt has been spread over the road.
Even though your G4 works well in all climatic conditions, except for the
most extreme (storms, black ice, hail, etc.), ensure to shelter it as much
as possible from bad weather, in order to conserve the frame and the
various components.
The rain cover accessory available for your G4 provides protection from
bad weather, if you keep it outdoors.
Never clean your DOUZE G4 by means of a high-pressure water jet, as
this risks damaging the bike, particularly the motor components. This
type of damage invalidates the warranty.
Your cargo bike can be cleaned with soapy water and a soft cloth, then
rinsed with clear water.
Battery maintenance
Storing the battery
Your battery should neither remain completely discharged nor completely charged over a
prolonged storage period. If it is completely discharged, do not wait more than 24 hours
before recharging it.
If you do not foresee using your cargo bike for a prolonged period, it is important to
observe a certain number of recommendations to conserve it:
● your battery must not be charged to 100%, when the cells could be damaged, an
ideal charging level being between 50% and 70%;
● choose a storage site in a temperate place, cool and sheltered from frost, the ideal
storage temperature being 10 degrees;
● regularly check the battery capacity has not fallen too much and recharge, if that is
the case.
Battery management
It is recommended at least once a year to bring its battery to your Retailer or your DOUZE
Cycles Technical Centre, in order to carry out diagnostics, updates and potentially a
recharging cycle to rebalance the cells again.
If your battery has suffered a violent jolt or fall and appears damaged, do not try to charge
it, instead contact your Retailer or DOUZE Cycles Technical Centre.
DOUZE Cycles - G4 Manual - March 2020 17
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