Troubleshooting 46
Troubleshooting
Internet
Q1: My 3GN is not connecting to the Internet!
A:
Do all of the following:
• First check if the USB LED on the 3GN is OFF. If so, continue with
the following steps. If not, then see the answers to Question 2.
• Please verify that you are able to connect to your mobile operator
using the USB modem in your computer!
• Always insert the USB modem into the 3GN before powering it on!
• Log into the 3GN on http://192.168.0.1/
• Check that your 3GN has identifi ed the USB modem (Check the
Reported Backhaul Technology under Home upon logging into
the 3GN). If not, check if your USB modem is supported:
www.dovado.com/modems
•
Check the signal strength in the Modem->Modem Status page.
• Verify that a correct Access Point Name (APN) and/or Username
and Password has been inserted in the PDP or PPP sections of the
Modem Settings. Check that the APN information provided by your
mobile operator is identical with the APN information used in the
3GN settings.
• If using a PIN code on your SIM card, insert it in Modem-
>Modem Settings
page.
8388 3GN manual hopslagn.indd Avs1:388388 3GN manual hopslagn.indd Avs1:38 2010-01-04 14.092010-01-04 14.09
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