What to do if my DSC PowerSeries Security System shows 'Low Battery'?
If your DSC Security System indicates a low battery, it could be because the main panel battery voltage is less than 7.2VDC. If the battery is new, allow 24 hours for it to charge. Check that the voltage measured across the AC terminals is 16-18 VAC, and replace the transformer if needed. Also, try disconnecting and then reconnecting the battery leads.
How to fix a 'Zone Fault' on my DSC PowerSeries Security System?
A 'Zone Fault' on your DSC Security System indicates either a hard-wired zone fault with a short circuit or that one or more wireless devices haven't checked in within the programmed time. * For a hard-wired zone fault: Remove the wire leads from the I/O and COM terminals and measure the resistance of the wire leads. Connect a 5.6K resistor (Green, Blue, Red) across the I/O and COM terminals and verify the trouble condition clears. * For wireless devices: Perform a Module Placement Test (Program Section [904]) to ensure the wireless device is in a good location. If the test results are bad, test the device in another location. If it tests good in a new location, the original location is bad. If the device continues to give bad results, replace it.
What to do if my DSC Security System reports 'Wireless Device Low Battery'?
If your DSC Security System reports 'Wireless Device Low Battery', it means one or more wireless devices has a low battery. Replace the battery in the indicated device. Verify the zone operation and ensure that the tamper and low battery condition is cleared and reported. Note that replacing batteries will cause a tamper. Replacing the cover will restore the tamper, causing the associated reporting codes to be sent to the Central Station.
How to reset the clock on my DSC PowerSeries after 'Loss of Clock/Date'?
If your DSC Security System shows 'Loss of Clock/Date', it means the main panel internal clock is not set. To program the time and date, enter [?][6][Master Code], then press [1]. Enter the time and date in military format as HH:MM MM/DD/YY. For example, for 6:00 pm, Nov. 30, 2007, enter: [18] [00] [11] [30] [07].
Why does my DSC PowerSeries say 'AC Failure'?
The DSC Security System displays 'AC Failure' when there is no AC power at the panel's AC input terminals. To resolve this, verify the voltage measured across the AC terminals is between 16-18VAC. If it's not, you may need to replace the transformer.
What does 'General System Trouble' mean on my DSC PowerSeries Security System and how to fix it?
A 'General System Trouble' message on your DSC Security System indicates that the system has detected an RF Jam for 20 seconds or that communication with the wireless receiver has failed, causing a Hardware Fault. Check the event buffer to determine the specific trouble. If the buffer logs an RF Jam trouble, check for external 433MHZ signal sources. To disable RF Jam, enable Option [7] in program section [804] subsection [90]. If the buffer logs a Hardware fault, replace the panel.
What to do if my DSC Security System says 'Failure to Communicate'?
If your DSC Security System displays 'Failure to Communicate', it means the panel isn't communicating events to the central station. To troubleshoot: * Connect a headset to TIP and RING of the control panel to monitor for a continuous dial tone, reversed TIP and RING, or a recorded operator message. * Verify the correct phone number is programmed. * Dial the programmed number using a regular telephone to see if a [9] must be dialed or if 800 service is blocked. * Verify the format programmed is supported by the central station. * Verify that the account number and reporting codes are correctly programmed. For Contact ID and Pulse formats, program a HEX [A] to transmit a digit [0] in SIA format, or program a digit [0] to transmit a digit [0].
What does 'Zone Tamper' mean on my DSC PowerSeries Security System and how can I resolve it?
A 'Zone Tamper' message on your DSC Security System indicates either an open circuit on one or more zones with double end-of-line resistors enabled or a tamper condition on one or more wireless devices. * For an open circuit: Remove the wire leads from the I/O and COM terminals and measure the resistance of the wire leads. Connect a 5.6K resistor (Green, Blue, Red) across the I/O and COM terminals and verify the trouble condition clears. * For wireless devices: Ensure the device cover is secure and that the device is correctly mounted for wall tamper operation. Violate, then restore the tamper; if the tamper condition persists, replace the wireless device.
How to fix 'Telephone Line Trouble' on DSC PowerSeries?
The 'Telephone Line Trouble' on your DSC Security System means the phone line voltage at TIP, RING on the main panel is less than 3VDC. Measure the voltage across TIP and RING on the panel: it should be approximately 50VDC with no phone off-hook, and approximately 5VDC with any phone off-hook. Try wiring the incoming line directly to TIP and RING. If the trouble clears, check the wiring or the RJ-31x phone jack.
What does 'General System Tamper' mean on my DSC Security System?
A 'General System Tamper' message on your DSC Security System indicates that the cover tamper has been tripped. Ensure that the tamper button is installed into the back plate and that the keypad (cover) is secured to the backplate.
General| Model | PowerSeries |
|---|---|
| Category | Security System |
| Communication | PSTN, IP |
| Power Supply | 16.5VAC |
| Backup Battery | 12V 7Ah |
| Programming | Via keypad |
| Compatibility | DSC peripherals and modules |
Covers FCC Part 68, telephone connections, REN, and Industry Canada statements.
General safety precautions for using the system.
Guidance on keeping the alarm controller in optimum condition.
Installation and usage warnings, including environmental conditions.
Covers fire detection, testing, monitoring, maintenance, and general operation.
Identifies keypad controls, LCD, and indicators.
Procedure to change the system's display language.
Details for Stay Arming, Night Arming, Away Arming, and Quick Exit.
How to disarm the system and handle arming/disarming errors.
Using emergency keys and understanding alarm sounds.
Time/date programming, 2-way audio, and zone bypassing initiation.
Detailed steps for bypassing individual zones and programming bypass groups.
Explains various trouble conditions and required actions.
How to view alarm events and control door chime function.
Programming user codes, attributes, and bypass settings.
Bell squawk, erasing codes, and user function commands.
Changing brightness, contrast, and buzzer levels.
Viewing event buffer and performing sounder/display and walk tests.
Enabling system access for installer downloading.
Fields for system information, service, and installer contacts.
Table for recording sensor and zone information.
Guidelines and factors for locating smoke detectors in a home.
Conducting fire safety audits and developing escape plans.
Information for installers and potential system failure scenarios.
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