SMS Short Codes
12
DStv HD Decoder Quick Start Guide
SMS the applicable message to your local short code as follows:
To clear Error Codes
E16, E19 and E32
To update your
mobile number details
To update your email
address
To determine your
due date and due
amount
To get information
about payment
vendors in your area
SMS the word “RESET” + IUC/SmartCard number to your
local short code, e.g. RESET 1234567890 to short code.
SMS the word “CELL” + IUC/SmartCard number to your
local short code, e.g. CELL 1234567890 to short code.
SMS the word “EMAIL” + your email address + IUC/
SmartCard number to your local short code, e.g.
EMAIL email@dstv.com 1234567890 to short code.
SMS the word “DUE” + IUC/SmartCard number to
your local short code, e.g. DUE 1234567890 to short
code.
SMS the word “PAY” to your local short code, and a list
of payment vendors will be sent to you, e.g. PAY
1234567890 to short code.