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Durablow TR2001 - User Manual

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1
INSTALLATION & OPERATING INSTRUCTIONS (2022/09/06)
( Model: TR2001; Transmitter: T1001 + Receiver: RR11)
IF YOU CAN NOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS, DO NOT ATTEMPT TO INSTALL OR OPERATE.
INTRODUCTION
This Durablow remote control system is to provide a safe and reliable remote control system for gas heating appliances,
such as fireplace, stove, fire-pit. This remote turns ON or OFF the gas valve. The system operates on radio frequencies
(RF) within a 20-foot range using non-directional signals.
Read ALL sections and original manufacturer manual for safety installation before any action. These safety features shut
down the system and appliance, such as fireplace when a potentially unsafe condition exists, such as high-heat.
PACKING LIST:
Please check and make sure all parts are in good condition before installation. Any questions, please do NOT return to
dealer, but email us (info@payandpack.com) and contact us on PayandPack.com immediately, we will provide solutions
shortly. Thank you.
Includings: 1. Remote transmitter T1001; 2. Remote control receiver box RR11 with two signal wires; 3. USB
power cord + adapter; 4. Installation Instructions.
TRANSMITTER
The transmitter requires two AAA-size 1.5V batteries (excluded). New (fully charged) batteries are preferred for proper
functionality of the system. Insert batteries into the transmitter battery compartment on the back, positioning the (+) and (-)
ends of the batteries as indicated on the casing. (Fig. 1)
The LED signal light on transmitter should illuminate when either the ON or OFF button is pressed. If the signal light does
not illuminate, check the position of the transmitter’s battery, and if it is fully charged. Or go to “LEARN” section.
ON button: Turn ON controlled device, such as Millivolt gas valve or electronic module.
OFF button: Turn OFF controlled device.
REMOTE RECEIVER BOX
Power Source: Input 100-240VAC (universal voltage). USB power cord + adapter with US 2-prong plug.
The remote control receiver box equips with two 18 gauge signal wires (Temperature resistance 200℃ Max.)
The remote receiver box has a 3-position slide switch (ON / REMOTE / OFF) & a LEARN button on the side panel
(Fig. 1 & 2).
Fig. 1 (side view)
Fig. 2 (top view)

Table of Contents

Questions and Answers

  • M
    Michael SheltonJul 28, 2025
    Why my Durablow TR2001 does not function?
    • E
      Ernest ClarkJul 29, 2025
      If your Durablow remote control isn't working, it could be due to several reasons: * The batteries in the transmitter and receiver might be low or missing, so replace them. * The signal might be weak because the receiver is obstructed; try relocating it. * You might be too far from the receiver; try moving the receiver and transmitter closer. * If it's a smart home remote, the Wi-Fi signal could be weak; try relocating the receiver or Wi-Fi router. * The device itself might be defective; in this case, contact the seller for a replacement.
  • S
    stephanie42Aug 2, 2025
    What to do if Durablow TR2001 fireplace fire shuts off?
    • A
      Ashley BryantAug 2, 2025
      If your fireplace fire shuts off during use, several factors could be the cause: 1. The timer might have run out, or a schedule was triggered. Check your timer or schedule settings. 2. The receiver box might be overheating. Relocate it away from the heat. 3. If you're using a thermostat remote control model, the set temperature might have been reached. Check your thermostat setting. 4. There might be a power outage, or the batteries are low. Check the power source, power cord, or replace the batteries.
  • M
    Melissa BerryAug 7, 2025
    Why main fire does not light after pilot is lit on Durablow TR2001?
    • G
      Gary AllenAug 7, 2025
      If the main fire doesn't light after the pilot is lit, here are a few possible causes and solutions: * The inlet gas pressure might be too low. Contact your local nature gas company. * The thermopile leads might be disconnected or improperly connected. Reconnect them. * The thermopile might be damaged and needs replacement. * The remote control receiver box wires might be disconnected or improperly connected. Reconnect the wires to TH, TH/TP terminals of Millivolt valve properly. * The pilot fire might be off accidentally or clogged. Ignite the pilot fire again, or clean the pilot.
  • D
    deckershaneAug 13, 2025
    What to do if Durablow fireplace fire shuts off in use with ODS?
    • D
      dmccannAug 13, 2025
      If your fireplace fire shuts off and your unit equips Oxygen Depletion Sensing (ODS), it could be due to: * Not enough fresh air in the room, causing the ODS pilot to shut off the entire system. Open a window or door for ventilation. * The ODS/pilot is partially clogged. Clean the ODS/pilot.
  • I
    igrantAug 17, 2025
    Why pilot fire can NOT be ignited by Durablow TR2001?
    • M
      Marie WrightAug 17, 2025
      If the pilot fire cannot be ignited by the Durablow remote control: * The ignitor might be damaged, or the battery is low. Ignite the pilot fire by using the built-in fireplace spark ignitor, or a manual torch lighter. * The millivolt valve might not be in IGNITE mode. Turn/press the knob on the millivolt valve to release gas for the pilot fire. * The fireplace IPI control might not be working. Contact the original fireplace maker.
  • T
    Travis AndersenAug 22, 2025
    Why Fireplace fire is ON and OFF too often with Durablow Thermostat remote?
    • J
      James PayneAug 22, 2025
      If your fireplace fire is turning ON and OFF too frequently or too slowly when using a thermostat remote control model, it's likely that the temperature “SWING” setting is either too small or too big. Locate the “SWING” setting on the transmitter handset or Smart Life APP (for Smart Home remote control models) and reselect an appropriate swing level: **2°F(1°C), 4°F(2°C), 6°F(3°C)**.

Summary

Durablow Installation and Operating Instructions

Introduction to Durablow Remote System

Overview of the remote control system for gas heating appliances and its operation.

Package Contents and System Components

Lists all items included in the Durablow remote control kit and identifies key components.

Transmitter Operation and Features

Details how to use the remote transmitter, including battery installation and LED indicator.

Remote Receiver Box Overview

Describes the receiver box's power, wiring, and the function of its slide switch and LEARN button.

Receiver Box Operating Modes

Explains the functionality of the receiver box in ON, REMOTE, and OFF modes.

Pairing Transmitter with Receiver

Step-by-step guide for successfully pairing the remote transmitter with the receiver box.

Important Installation Warnings

Critical safety reminders and essential precautions to follow before and during installation.

Pre-Installation Site Selection

Guidance on choosing an appropriate location for the receiver box and initial setup.

Wiring the Durablow Remote Control System

Connecting to Millivolt Gas Valves

Instructions for wiring the receiver box to a Millivolt gas valve for ignition control.

Wiring for Electronic Spark Ignition

Procedure for connecting the receiver box to an electronic spark ignition module.

Wiring for IPI Pilot Ignition Modules

Detailed wiring diagrams for DEXEN and S.I.T electronic IPI pilot ignition control modules.

Troubleshooting Common Issues

Fireplace Shuts Off During Use

Diagnosing and resolving issues where the fireplace fire unexpectedly shuts off.

Pilot Ignites, Main Fire Does Not

Solutions for when the main burner fails to ignite after the pilot light is established.

No Receiver Output When ON

Troubleshooting lack of voltage output from the receiver box during operation.

Remote Control Unresponsive

Steps to fix problems where the Durablow remote control system does not function.

Rapid or Slow Fire Cycling

Addressing issues with the fireplace fire turning ON/OFF too frequently or slowly.

Warranty and Legal Information

Durablow Limited Warranty

Details the 1-year limited warranty, transferability, and coverage for defective parts.

User Responsibility and Disclaimers

Advises users on seeking professional advice and clarifies liability for misuse or improper installation.

Regulatory Compliance

FCC Compliance Statement

Information regarding compliance with FCC rules for radio frequency emissions.

Industry Canada Compliance

Statement on compliance with Industry Canada licence-exempt RSS standards.

Durablow TR2001 Specifications

General IconGeneral
ModelTR2001
Frequency433.92 MHz
MaterialPlastic
TypeRemote Control
CompatibilityUniversal
Battery TypeAAA

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