Why does it take time until water sprays from my DXV Toilet?
If your DXV Toilet takes a while for water to spray, it may be because the temperature of the water supplied to the seat unit is too low. This is normal when the water temperature is very low, as the unit prepares warm water.
Why is the water not warm on my DXV Toilet?
The water temperature of your DXV Toilet bidet may be lower than expected if the temperature of the supplied water is extremely low, such as during winter.
Why does the seat lid remain open on my DXV Toilet?
If the seat lid remains open on your DXV Toilet, the seating and lower body sensor may be blocked or dirty. Clean the sensor or remove any items that may be blocking it. Also, the Plasmacluster Ion (Room) function may be active, which opens the seat lid to release ions.
Why does the seat lid move even though no one is near the DXV Toilet?
If the seat lid of your DXV Toilet moves even when no one is near it, the upper body sensor may be exposed to direct sunlight. Avoid exposing the sensor to direct sunlight.
Why does the dryer not work on my DXV Toilet?
If the dryer on your DXV Toilet isn't working, it could be that the seating sensor isn't detecting a user. Try sitting on the SpaLet seat or adjusting your posture.
Why is water running in the DXV Toilet bowl?
If water is running in the bowl of your DXV Toilet, it may be because the intermittent flush is set to On. Water runs every 6 minutes when this setting is active.
Why does the odor absorption fan not operate on my DXV Toilet?
If the odor absorption fan isn't working on your DXV Toilet, first check if odor absorption is turned off and set it to On. Also, the seating sensor may be dirty; wipe it with a damp soft cloth. The fan automatically stops after 2 hours of continuous operation.
Why does the odor absorption fan run continuously on my DXV Toilet?
If the odor absorption fan on your DXV Toilet runs continuously, it may be because the seating sensor is dirty or wet. Wipe the sensor with a damp soft cloth. The Plasmacluster Ion (SpaLet Bowl) also operates intermittently, causing the fan to run for 1 minute after you stand up.
Why is the nozzle shutter loose on my DXV Toilet?
If the nozzle shutter on your DXV Toilet is loose, it may have fallen off during cleaning. Attach the nozzle shutter correctly.
What to do if my DXV Toilet has no functions?
If your DXV Toilet isn't working at all, first check for a power outage, a tripped breaker, or any other power-related issues. Make sure the SpaLetĀ® is turned on by pressing the Power/home button. Ensure the power plug is fully connected to the outlet. If a voltage other than AC120V is being used, turn off the breaker or unplug it and request repairs. Also, check for and remove any clogs in the SpaLet bowl.
Covers general safety, handling risks, and critical warnings.
Details main unit, shutoff valve, remote control, and screen layout.
Guides on checking water valve and power connection.
Covers opening, washing, drying, and flushing procedures.
Details pre-wash, night light, power save, ions, and odor absorption.
Guides on draining water and preventing freezing damage.
Manual flushing procedures for power/water outages.
Covers cleaning plastic parts, lid, bowl, nozzle, and strainer.
Covers no function operation and remote control problems.
Addresses issues with water spray, temperature, pressure, and dryer.
Resolves flush issues and auto seat/lid problems.
Troubleshoots seat warmth and Plasmacluster Ion functions.
Details electrical, dimensional, and weight specifications.
Provides specs for bowl, bidet, warm air, ions, and odor absorption.
Outlines warranty terms, conditions, and limitations.
Steps to complete warranty registration online.
Contact details for customer service and inquiries.
General| Bowl Shape | Elongated |
|---|---|
| Material | Vitreous China |
| Seat Included | Yes |
| Rough-In Size | 12 inches |
| Color | White |
| ADA Compliant | Yes |
| Gallons Per Flush | 1.28 |
| Features | Soft-Close Seat |
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