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Adjusting the Counterbalance
The counterbalance comes out of the box set for maximum force and will need to be adjusted for the mount to work properly with
your television. To adjust the counterbalance, turn the bottom of the counterbalance screw with only one 9/16 inch box or ratcheting
wrench, see Figure 8. This moves the Counterbalance Block up and down. The approximate counterbalance block settings for various
television weights are shown in Figure 8. In Figure 8 the counterbalance is approximately set for a 65 Pound Television.
Before the Counterbalance block will move, the Spring Washers at the TOP need to be compressed by turning the screw. This means
there will be a few turns where it may seem like nothing is happening. Just keep on turning the bottom of the screw counterclockwise,
it should get harder to turn when you start compressing the gas springs. If the Spring Washers on the BOTTOM are compressing then
you are turning the wrong way.
The Mount comes out of the box set at the Maximum Counterbalance Force. To be able to move the mount without a TV on it, you
need to move the Counterbalance Block to the Minimum Counterbalance Force. At this setting it will still take 15 to 20 pounds of
effort to move the mount which is harder than you think. You should secure it to something to get the mount to move. Once you put a
TV on the mount, everything will work much better.
Figure 8 Counterbalance Settings (Detail from Figure 7)
Counterbalance Noise
Figure 9 Counterbalance Noise
Some noise from the counterbalance is expected. This
is a design that makes moving the TV up and down a
little easier by allowing the counterbalance to float.
To get rid of the noise you can try lubricating the
joints that are rubbing, this may or may not help. The
noise is not causing damage to the mount. To get rid
of the noise for sure, you can turn the half nut that I
highlighted in Figure 9 so that the counterbalance
can’t float as much. Feel free to compress the disc
springs with the nut if needed. By getting rid of the
float the TV will probably be a little heavier to lift up
all of the way. Sorry for the inconvenience.