Dyson DC26 Helpline Manual

helpline manual
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This section is a Helpline Operators guide to DC26 fault diagnostics and a checklist of procedures that should be carried out before
booking a repair.
In some cases, DC26 can be easily repaired over the telephone. If a customer reports any of the following faults listed below, go to
the relevant page number.
Helpline diagnostics
Always make sure you ask the customer to unplug the machine before carrying out any maintenance or checks (unless otherwise
specified).
Contents Page
Loss of pick-up from the floor tool 16
Turbine head brush bar not operating 19
Machine cutting out: thermal cut-out 20
Power failure 22
Unusual noises and smells 23
Turbine Head assembly: other issues to be aware of 24
CAUTION: If the fault is related to
any electrical or mechanical issues,
please ask the customer not to use
the machine until a repair has been
carried out.
Important advice

Dyson DC26 Specifications

General

Suction power	160 AW
Maximum input power	- W
Annual energy consumption	- kWh
Proper use	Home
Noise level	- dB
Removable filter	Yes
Cleaning surfaces	Carpet, Hard floor
Vacuum air filtering	HEPA
Dirt separating method	Filtering
Type	Cylinder vacuum
Cordless	No
Cleaning type	Dry
Dust capacity	- L
Product color	Blue, Transparent
Tube material	The material the tube is made of.
Dust container type	Bagless
Cord length	5 m
Dust capacity dry	0.68 L
Vacuum brushes included	Hard floor brush

Weight and Dimensions

Weight	5200 g