Dyson DC47 - Troubleshooting Blockages; Locating Blockages; Clearing Brush Bar Obstructions; Brush Bar Troubleshooting

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LOOKING FOR BLOCKAGES
• Largeitemsmayblockthetoolsorwandinlet.Ifthishappens,donotoperate
thewandreleasecatch.Switch‘OFF’andunplug.Failuretodosocouldresult
inpersonalinjury.
• Leavetocooldownfor1-2hoursbeforecheckingthefiltersorforblockages.
• BEWAREOFSHARPOBJECTSWHENCHECKINGFORBLOCKAGES.
• Refitallpartssecurelybeforeusing.
• Tocheckforblockagesinairwayonthemainbodyofthemachine,firstremove
thecycloneandclearbinunit(seeabove).
• Inspectforblockages.
• Toremovethetransparentinletsection,useyourfingertoreleasethelatchon
thetopasshown.Removetheinletsection.
• Clearanyblockagebeforerestarting.
• Clearingblockagesisnotcoveredbyyourwarranty.
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BRUSH BAR – CLEARING OBSTRUCTIONS
• Ifyourbrushbarisobstructed,itmayshut‘OFF’.Ifthishappensyouwillneedto
removethebrushbarasshown.
• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin
personalinjury.
• Removethebrushbarbyusingacointoloosenthefastenermarkedwitha
padlockuntilitclicks.
• Bewareofsharpobjectswhenclearingobstructions.
• Replacethebrushbarandsecureitbytighteningthefasteneruntilitclicks.
Ensureitisfixedfirmlybeforeoperating.
• Takecareifcomingintocontactwiththecarbonfiberbrushes,astheymay
causeminorskinirritation.Washyourhandsafterhandlingthebrushes.
• Clearingbrushbarobstructionsisnotcoveredbyyourwarranty.
BRUSH BAR – TROUBLESHOOTING
Ifthebrushbarhasstoppedspinning,followtheinstructionsaboveonclearing
obstructions.Alternatively,contactaDysonexpertontheDysonHelplineorvisit
thewebsite..
 Towatchashortonlinevideovisit:www.dyson.com/DC47brushbarmaintenance
WARRANTY
DYSON CUSTOMER CARE
THANKYOUFORCHOOSINGTOBUYADYSONMACHINE
IfyouhaveaquestionaboutyourDysonmachine,calltheDysonHelplinewith
yourserialnumberanddetailsofwhereandwhenyouboughtthemachine.
MostquestionscanbesolvedoverthephonebyoneofourDysonHelplinestaff.
IfyourDysonmachineneedsservice,calltheDysonHelplinesowecandiscuss
theavailableoptions.IfyourDysonmachineisunderwarranty,anditisa
coveredrepair,itwillberepairedatnocost.
Yourserialnumbercanbefoundonyourratingplatewhichisonthebaseofthe
machine.
PLEASE REGISTER AS A DYSON
MACHINE OWNER
Tohelpusensureyoureceivepromptandefficientservice,pleaseregisterasa
Dysonmachineowner.Therearethreewaystodothis:
• Onlineatwww.dyson.com
• TelephonetheDysonHelpline,1-866-276-3886.
• CompletetheenclosedWarrantyFormandpostittous.
ThiswillconfirmownershipofyourDysonmachineintheeventofaninsurance
loss,andenableustocontactyouifnecessary.
5 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON
5YEAR LIMITED WARRANTY.
WHAT IS COVERED
YourDysonmachineiswarrantedagainstoriginaldefectsinmaterialand
workmanshipforaperiodof5yearsfromthedateofpurchase,whenusedfor
privatehouseholdpurposesinaccordancewiththeDysonOperatingManual.
Thiswarrantyprovides,atnoextracosttoyou,alllaborandpartsnecessary
toensureyourmachineisinproperoperatingconditionduringthewarranty
period.Thislimitedwarrantyissubjecttothefollowingterms:
WHAT IS NOT COVERED
Dyson,Inc.shallnotbeliableforcosts,damagesorrepairsincurredasaresult
of:
• Machinespurchasedfromanunauthorizeddealer.
• Carelessoperationorhandling,misuse,abuseand/orlackofmaintenanceor
usenotinaccordancewiththeDysonOperatingManual.
• UseofthemachineotherthanfornormaldomesticpurposeswithintheUnited
States,e.g.forcommercialorrentalpurposes.
• UseofpartsnotinaccordancewiththeDysonOperatingManual.
• Useofpartsandaccessoriesotherthanthoseproducedorrecommendedby
Dyson,Inc.
• Externalsourcessuchasweather.
• Repairsoralterationscarriedoutbyunauthorizedpartiesoragents.
• Clearingblockagesfromyourmachine.
• Normalwearandtear,includingnormalwearingparts,suchasclearbin,belt,
filter,brushbar,hoseassemblyandpowercord(orwhereexternaldamageor
abuseisdiagnosed),carpetorfloordamageduetousenotinaccordancewith
manufacturer’sinstructionsorfailuretoturnthebrushbaroffwhennecessary.
WARRANTY SERVICE
• PleasefilloutandreturntheWarrantyForm,orregisteronlineat
www.dyson.com
• Beforeservicecantakeplace,thetermsofthelimitedwarrantyrequirethatyou
contacttheDysonHelplinewithyourmodelname/number,serialnumber,date
andplaceofpurchase.
• Pleasekeepyourpurchasereceiptinasafeplacetoensureyouhavethis
information.
• AllworkwillbecarriedoutbyDyson,Inc.oritsauthorizedagents.
• AnyreplaceddefectivepartswillbecomethepropertyofDyson,Inc.
• Serviceunderthiswarrantywillnotextendtheperiodofthiswarranty.
• Ifyourmachineisnotfunctioningproperly,pleasecalltheDysonHelpline.Most
issuescanberectifiedoverthetelephonebyourtrainedCustomerCarestaff.If
thisisnotpossibleDyson,Inc.willarrangeforyourmachinetoberepairedand
returnedinfullworkingorderatnoextracosttoyourself.
WARRANTY LIMITATION AND EXCLUSIONS
• Anyimpliedwarrantiesrelatingtoyourmachineincludingbutnotlimitedto
warrantyofmerchantabilityorwarrantyoffitnessforaparticularpurpose,are
limitedtothedurationofthiswarranty.Thislimitationisnotallowedbysome
Statesandsothislimitationmaynotapplytoyou.
• Yourremedyforbreachofthiswarrantyislimitedtothewarrantyservice
describedabove.Dyson,Inc.willnotbeliableforanyconsequentialdamages
orincidentaldamagesyoumayincurinconnectionwithyourpurchaseand
useofyourmachine.ThislimitationisnotallowedbysomeStatesandsothis
limitationmaynotapplytoyou.
• Thislimitedwarrantygivesyouspecificlegalrights.Youmayalsohaveother
rightswhichvarybyState.
• Thislimitedwarrantyisnottransferable.
IMPORTANT DATA PROTECTION INFORMATION
YourdetailswillbeheldbyDyson,Inc.orothersonbehalfofDyson,Inc.so
thatwecanassistyoumorequicklyinourCustomerServicedepartment.From
timetotime,Dyson,Inc.maysendyouspecialoffersandnewsofourlatest
innovations.ChecktheboxontheWarrantyFormwithintheDysonOperating
Manualifyoudonotwishtoreceivemarketingorpromotionalinformationfrom
Dyson,Inc.Formoreinformationaboutourdatacollectionpractices,please
refertotheDyson,Inc.privacypolicyatwww.dyson.com/privacy
DISPOSAL INFORMATION
Dysonproductsaremadefromhighgraderecyclablematerialsandsoshould
notbetreatedashouseholdwaste.Toprotecttheenvironmentpleasedisposeof
thisproductresponsiblyandrecyclewherepossible.
PRODUCT INFORMATION
Pleasenote:Smalldetailsmayvaryfromthoseshown.