E-Banking Tech EB-300 - 7. Error Messages & Troubleshooting; E_DB Error; E_CH Error; E_HF Error

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7. Error messages & Troubleshooting
Error message
Cause of error
Solution
E_DB
A duplicated note has been passed.
Make the gap narrow by adjusting
the gap control screw.
E_CH
2 or more notes have passed at the
same time.
Make the gap narrow by adjusting
the gap control screw.
E_HF
Half note has been detected.
Remove and check the note.
E_JA
Notes were jammed.
Remove notes or check end
sensor.
E_HP
Something detected on the hopper
sensor while initial checking.
Check the hopper sensor or
remove banknote.
E_ST
Something detected on the stacker
sensor while initial checking.
Check the stacker sensor or
remove banknote.
E_EN
Motor runs but no response of
encoder.
Check the encoder sensor and
cable connections.
E_PL
Note passed with skewed left.
Check the note and count again.
E_PR
Note passed with skewed right.
Check the note and count again.
E_TE
Passed note was too short.
Remove and check the note.
E_FE
Hopper sensor detects but didn't
pass anything.
Clean the sensor and count again.
E_CF
Passed banknote is suspected
counterfeit by FL.
Check the note and count again.
E_FC
Passed banknote is suspected
counterfeit by MG.
Check the note and count again.
E_DD
Different denomination detected by
vertical size.
E_D2
Different denomination detected
horizontal size.