E-Banking Tech EB-300 - User Manual

1
EB-300 / EB-310
Simple Counter with Detection
(Counting/Detecting)
OPERATING MANUAL
E-Banking Tech Co., Ltd.

Summary

Important Safety Information

Stability

Place the machine on a secure, stable surface to prevent damage if it falls.

Power Supply

Ensure correct power is supplied as listed on the machine; consult electric company if unsure.

Grounding

Use a grounded (three-hole) outlet for safety; do not modify plugs or outlets.

Overload

Avoid plugging too many devices into one outlet to prevent fire and shock hazards.

Cleaning Procedure

Unplug before cleaning; use a soft, damp cloth; avoid aerosol cleaners.

Gas Leak Precautions

Do not use near gas leaks; call gas company immediately due to explosion risk.

General Precautions

Preventing Foreign Object Insertion

Do not insert foreign objects into machine openings.

Usage Environment

Avoid using the machine near water, in wet locations, or outdoors.

Cable Protection

Protect power and interface cables from resting objects or damage from walking.

Pet Safety

Prevent pets from chewing power or interface cables.

Supply and Material Handling

Use only specified supplies and keep them away from children.

Power Accessibility

Ensure the machine is near an accessible power outlet for easy on/off operation.

Unauthorized Access

Do not remove covers; servicing should be done by authorized personnel.

Interlock Switches

Do not tamper with interlock switches designed to prevent operation with covers open.

Sensor Light Exposure

Avoid looking directly at bright sensor lights which can cause afterimages; keep rear cover closed.

Battery Replacement Risk

Risk of explosion if battery is replaced incorrectly; dispose of used batteries properly.

Managing Machine Performance

Safety Notes Summary

1. Description of the Parts

2. Classification of models

3. Function of Control Panel (Models EB-300 UV, EB-300 MG, EB-310, EB-310 S, EB-310 SU)

UV Detection Key

Controls UV counterfeit detection function (ON/OFF).

MG Detection Key

Controls Magnetic counterfeit detection function (ON/OFF).

Different-Denomination Detection Key

Controls detection of different denomination notes.

Accumulated Number Count Key

Enables cumulative counting of notes.

Preset Number of Notes Key

Sets a preset number of notes for batch counting.

Setting Menu Access Key

Accesses the machine's setting menu.

Clear;Start Function Key

Clears the counted number or starts manual counting.

Navigation and Input Keys

Keys for menu navigation and number input (0-9).

3. Function of Control Panel (Model EB-300)

DEN Function

Different-denomination detection ON/OFF.

A;M Function

Auto counting / Manual counting selection.

SPD Function

Controls the counting speed setting.

ADD Function

Accumulated number count.

BAT Function

Preset number of notes.

MODE Function

Accesses the setting menu.

Clear;Start Function

Clears count or starts manual counting.

Navigation and Input Keys

Keys for menu navigation and number input (0-9).

4. Overview of Display

5. Operating Procedures

Placing Bills onto the Hopper

Proper bill placement for optimal recognition and to prevent malfunctions.

Counting Process and Error Handling

How to handle errors during counting and clear messages.

Selecting Add Function

How to use the ADD function for cumulative counting.

Selecting Batch Function

How to use the BAT key for preset batch counting.

Selecting Automatic;Manual Mode

How to switch between automatic and manual counting modes.

6. User Setting Menu

Counting Speed Setting (SPd)

Configure the counting speed for the machine.

Double Level Setting (Ed-A)

Adjust the double detection sensitivity level.

Initial Preset Number Setting (Bt-A)

Set the default batch number for counting.

Counting Mode Setting (At-n)

Choose between automatic and manual counting modes.

Different Vertical Size Detection (SS-A)

Configure vertical size detection levels.

Buzzer Level Setting (Bu-A)

Adjust buzzer notification settings for errors and completion.

Stacker Warning Time Setting (St-A)

Set time before stacker overflow warning.

Hopper Warning Time Setting (HP-t)

Configure hopper low banknote warning time.

Different Horizontal Size Detection (BL-A)

Configure horizontal size detection levels for specific models.

7. Error Messages & Troubleshooting

E_DB Error

Indicates a duplicated note; adjust gap control screw.

E_CH Error

Indicates multiple notes passed; adjust gap control screw.

E_HF Error

Indicates a half note detected; remove and check note.

E_JA Error

Indicates notes were jammed; remove or check sensor.

E_HP Error

Hopper sensor issue; check sensor or remove banknote.

E_ST Error

Stacker sensor issue; check sensor or remove banknote.

E_EN Error

Encoder issue; check encoder sensor and cable connections.

E_PL Error

Note passed skewed left; check note and count again.

E_PR Error

Note passed skewed right; check note and count again.

E_TE Error

Note passed too short; remove and check the note.

E_FE Error

Hopper sensor issue detected; clean sensor and count again.

E_CF Error

Counterfeit (FL) suspected; check note and count again.

E_FC Error

Counterfeit (MG) suspected; check note and count again.

E_DD Error

Different denomination detected by vertical size.

E_D2 Error

Different denomination detected by horizontal size.

8. Specifications

9. Daily Care Instructions

10. Product Warranty Information

Warranty Coverage

One-year warranty from date of purchase under normal conditions.

Warranty Exclusions

Lists conditions that void the warranty, like negligence or unauthorized repair.

Post-Warranty Service

Details costs for repair and consumables after the warranty period.

A;S Parts Availability

Information on the availability of spare parts for 5 years after discontinuation.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the EB-300 and EB-310 series of simple banknote counters with detection capabilities, manufactured by E-Banking Tech Co., Ltd. These machines are designed for counting and detecting counterfeit banknotes.

Function Description

The EB-300 and EB-310 series are banknote counters equipped with various detection technologies depending on the specific model. They are primarily used for:

• Counting: Accurately counting banknotes.
• Detection: Identifying counterfeit notes and other anomalies.

Different models offer varying detection capabilities:

• EB-300: Basic counting with IR (Infrared) detection.
• EB-300UV: Includes IR and UV (Ultraviolet) detection.
• EB-300MG: Includes IR and MG (Magnetic) detection.
• EB-310: Features IR, UV, and MG detection.
• EB-310SU: Includes IR, UV, and 3D size detection.
• EB-310S: Offers comprehensive detection with IR, UV, MG, and 3D size detection.

The control panel features dedicated buttons for activating or deactivating specific detection modes (UV, MG, DD for different denomination/size detection). The DD function, specifically on the 310S and 310SU models, utilizes a 3D size sensor for detecting different denomination notes by vertical size.

Important Technical Specifications

• Dimensions (W x D x H): 270mm x 260mm x 255mm
• Weight: 6 kg
• Hopper Capacity: 300 pieces (extendable to Max 500 pieces)
• Stacker Capacity: 300 pieces
• Display Type: FND (Fluorescent Numeric Display)
• Banknote Size Range: Width: 90 ~ 180mm, Height: 50 ~ 100mm
• Banknote Thickness Range: 0.05 ~ 0.2mm
• Counting Speed: Adjustable to 1000, 1200, 1300, 1500, 1800 notes per minute. The speed can be changed only when DEN (different denomination detection) mode is off.
• Preset Batch Number: 1-999
• Counterfeit Detection (option): MG (Magnetic), MT (Magnetic Thread), UV (Ultraviolet), FL (Fluorescence), IR (Infrared). The availability of these features depends on the specific model.
• Connectivity: Serial (RS232C)
• Power Requirements: 100-240VAC, 50-60Hz, 1.5A

Usage Features

The device offers several operational modes and settings:

• Placing Bills: Proper placement of bills in the hopper is crucial for accurate counting and detection. Users should avoid counting wet, dirty, folded, curled, or damaged notes, as well as notes with foreign materials like clips or bands, to prevent malfunctions.
• Counting: The machine counts notes and displays the total. If an error occurs, an error message is displayed, and the machine stops. Errors can often be cleared by pressing the RESET/START key and manually removing any jammed bills.
• Add Function: When activated, the machine accumulates the total count of notes across multiple batches. This is useful for counting large quantities that exceed the stacker capacity. The accumulated value can be cleared using the RESET/START key.
• Batch Function: Allows users to set a specific number of notes (default: 100) for each batch. The machine automatically stops once the preset batch number is reached. The batch number can be adjusted using the number keys (0-9).
• Automatic/Manual Counting:
  • Automatic Mode: The machine starts counting automatically when banknotes are placed in the hopper.
  • Manual Mode: The machine only starts counting when the user manually presses the RESET/START key, even if notes are in the hopper.
• Control Panel: Features buttons for UV, MG, DD (different denomination detection), ADD, BAT (batch), MODE, RESET/START, and number keys (0 and 9 also function as UP/DOWN keys in setting menus).
• Display: The FND display shows the "Counting number" (up to 4 digits) and the "Batch number" (up to 3 digits).
• User Setting Menu: Accessible by pressing the MODE key five times. This menu allows users to configure various settings:
  • SPd (Counting Speed): Adjusts the counting speed (L-1: 1200, L-2: 1300, L-3: 1500, L-4: 1800 notes/minute). Note: This setting is not available on EB-300 models.
  • Ed-A (Double Level Setting): Configures double detection levels (auto, level 1, level 2, level 3, OFF).
  • Bt-A (Initial Preset Number Setting): Sets the default batch number (default: 100).
  • At-n (Counting Mode Setting): Switches between automatic and manual counting modes. Note: This setting is not available on EB-300 models.
  • SS-A (Different Vertical Size Detection Setting): Adjusts the sensitivity for vertical size detection (L-0 to L-9, default L-3).
  • Bu-A (Buzzer Level Setting): Configures buzzer sounds for errors and counting completion (On1: error beep, On2: error and completion beep, Off: no beep).
  • St-A (Stacker Warning Time Setting): Sets the delay before a beep warns the user if notes remain on the stacker (default: 30 seconds).
  • HP-t (Hopper Warning Time Set): Sets the delay before an "E-ST" error occurs if banknotes remain on the hopper after 10 seconds from the last count (default: 10 seconds).
  • BL-A (Different Horizontal Size Detection Setting): Adjusts sensitivity for horizontal size detection (L-0 to L-9, default L-3). This menu is only for EB-310S and EB-310SU models.
• Error Messages: The machine displays specific error codes (e.g., E_DB for duplicated notes, E_CH for chained notes, E_HF for half notes, E_JA for jammed notes, E_CF/E_FC for suspected counterfeits, E_DD/E_D2 for different denomination detection) to indicate issues, along with suggested solutions.

Maintenance Features

• Daily Care: Regular cleaning of the sensors with a brush or dried cloth is recommended. Users should avoid using chemicals or wet cloths for cleaning.
• Troubleshooting: The manual provides a list of common error messages and their corresponding causes and solutions, guiding users to resolve issues like jammed notes, sensor problems, or detection errors.
• Safety Information: Emphasizes placing the machine on a stable surface, providing correct power, ensuring proper grounding, avoiding electrical overload, unplugging before cleaning, and never using near gas leaks. It also warns against pushing objects into openings, using near water, damaging power cords, or defeating interlock switches.
• Warranty: A 1-year warranty is provided for failures under normal conditions. Exclusions include customer negligence, unauthorized repairs, power input issues, non-official consumables, and natural disasters. A/S parts are guaranteed for 5 years after product discontinuation.

The specifications and contents of the user's guide are subject to change without prior notice.

E-Banking Tech EB-300 Specifications

General

Brand	E-Banking Tech
Model	EB-300
Category	Cash Counters & Coin Sorters
Language	English