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10. Product warranty
Thank you for purchasing our product.
If a failure occurs due to defects,
Contact your dealer or product manufacturer to repair or compensate the product.
All process about warranty is in accordance with our terms of warranty.
< Terms of warranty >
Warranty coverage
- A failure occurred under normal condition, 1-year warranty from date of purchased product.
Warranty exclusion
- A failure occurred by customer’s negligence or incorrect operation.
- A failure occurred by alternation of product or repair from non-certified service engineer.
- A failure occurred by input power.
- A failure occurred by non-official consumables.
- A failure occurred by natural disasters.
After the expiry of the warranty period
- If repair is required, the customers have to pay for visit, repair or consumable cost.
Securement of A/S parts
- If the product is discontinued, warranty to supply A/S parts during 5-years.
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