Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED ON CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY
OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event, shall the liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, final assembly, modification, or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup, or assembly, the user
accepts all resulting liability. If you as the purchaser or user are not prepared to accept the liability associated with
the use of the Product, the purchaser is advised to return the Product immediately in new and unused condition to the
place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law principles). This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. Horizon reserves the right to change
or modify this warranty at any time without notice.
WARRANTY SERVICES Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly, setup,
or use of the Product has been started, you must contact your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in the event that you may need any assistance. For
questions or assistance, please visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll-free telephone number referenced in the Warranty and Service Contact Information section to speak with
a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at our facility. An Online Service Request is available at
http://www. horizonhobby.com/content/service-center_render-servicecenter. If you do not have internet access,
please contact Horizon Product Support to obtain an RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide your complete name, street address, email address,
and phone number where you can be reached during business hours. When sending products into Horizon, please
include your RMA number, a list of the included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issues with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition, you will be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby. com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced. Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through a carrier of the sender’s choice and at the sender’s
expense. Horizon will hold non-compliant Products for a period of 60 days from notification, after which they
will be discarded.
Warranty and Service Contact Information