What to do if the e-Joe Bicycle power is on but the bike doesn't work when using the throttle?
If your e-Joe Bicycle has power and the throttle is engaged, but the bike isn't moving, try the following: First, check if the battery needs charging. If that's not the issue, inspect the fuse and replace it if necessary. If problems persist, the controller or motor may need to be replaced.
Why is my e-Joe Bicycle driving a shorter distance per recharge?
If your e-Joe Bicycle isn't traveling as far on a single charge as it used to, there are several things you can check. First, ensure that your tire pressures are correct. Also, try fully recharging the battery or having the charger inspected. If these steps don't improve the range, the battery may need to be replaced.
What to do if e-Joe Koda power is on, but the motor is not working?
If your e-Joe Bicycle turns on but the motor doesn't run, try reinstalling the battery or replacing the fuse.
What to do if the e-Joe Koda charger shows a green light instead of red when charging?
If your e-Joe Bicycle charger displays a green light instead of a red light when plugged in, indicating it's not charging, try these steps: First, check if the batteries are already fully charged. Next, ensure the charger is properly connected to both the battery and the outlet. Check the voltage of both the charger and the battery. If the charger shows zero voltage, it likely needs replacement. If the battery shows zero voltage, inspect the fuse.
What to do if the e-Joe Bicycle power and indicator lights are on, but the bike doesn’t work with throttle or pedal assist?
If your e-Joe Bicycle's power and indicator lights are on, but the bike doesn't respond to the throttle or pedal assist, the controller or motor may need to be replaced.
What to do if e-Joe Koda works with pedal assist, but not with throttle?
If your e-Joe Bicycle powers on and the indicator lights are lit, and the bike functions with pedal assist but not with the throttle, the controller, throttle, or motor may need to be replaced.
What to do if e-Joe Koda Bicycle works with throttle, but not with pedal assist?
If your e-Joe Bicycle powers on, the indicator lights are on, and the bike works with the throttle but not with pedal assist, the controller, pedal assist module, or motor may need to be replaced.
Why does my e-Joe Koda Bicycle take off without using the throttle?
If your e-Joe Bicycle starts moving without engaging the throttle, check if the throttle is stuck in the 'on' position. If it is, try lubricating it. If that doesn't solve the issue, the throttle may be faulty and need replacement.
What to do if the e-Joe Koda charger indicator light doesn't come on?
If the indicator light on your e-Joe Bicycle charger doesn't illuminate when you connect it to a power source, first, ensure that the outlet is providing electricity. If the outlet is functional, use a voltage meter to check if the charger is producing the correct current.
Covers bike components against manufacturer defects for one year from purchase.
Covers lithium-ion batteries for one year against defects, including cycle life.
Offers repair or replacement for major defects within the first 30 days of ownership.
Outlines warranty applicability, proof of purchase, labor costs, and exclusions.
Instructions for unpacking and retaining shipping materials until the bike is tested.
Guidance on attaching the handlebar to the stem and securing it properly.
Steps for connecting main wire harness to bike components by matching colors and arrows.
How to test and adjust the bicycle's brakes for proper functioning.
Checklist of critical components and settings to verify before initial use.
Advice on operating the e-bike, including throttle use, braking, and downhill riding.
Details on Display #1 features, general settings, and how to configure the display.
Covers trip clearance, distance display, LCD #2 features, and battery indicators.
Explains distance/time, walk assist, backlight, PAS levels, settings, and error codes.
Covers spoke adjustment, handlebar/saddle post limits, chain tension, and brake inspection.
Information on the e-bike's water resistance and precautions for wet conditions.
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General