What to do if the e-Joe Bicycle power is on but the bike doesn't work when using the throttle?
If your e-Joe Bicycle has power and the throttle is engaged, but the bike isn't moving, try the following: First, check if the battery needs charging. If that's not the issue, inspect the fuse and replace it if necessary. If problems persist, the controller or motor may need to be replaced.
Why is my e-Joe Bicycle driving a shorter distance per recharge?
If your e-Joe Bicycle isn't traveling as far on a single charge as it used to, there are several things you can check. First, ensure that your tire pressures are correct. Also, try fully recharging the battery or having the charger inspected. If these steps don't improve the range, the battery may need to be replaced.
What to do if e-Joe Koda power is on, but the motor is not working?
If your e-Joe Bicycle turns on but the motor doesn't run, try reinstalling the battery or replacing the fuse.
Covers bike components against manufacturer defects for one year from purchase.
Covers lithium-ion batteries for one year against defects, including cycle life.
Offers repair or replacement for major defects within the first 30 days of ownership.
Outlines warranty applicability, proof of purchase, labor costs, and exclusions.
Instructions for unpacking and retaining shipping materials until the bike is tested.
Guidance on attaching the handlebar to the stem and securing it properly.
Steps for connecting main wire harness to bike components by matching colors and arrows.
How to test and adjust the bicycle's brakes for proper functioning.
Checklist of critical components and settings to verify before initial use.
Advice on operating the e-bike, including throttle use, braking, and downhill riding.
Details on Display #1 features, general settings, and how to configure the display.
Covers trip clearance, distance display, LCD #2 features, and battery indicators.
Explains distance/time, walk assist, backlight, PAS levels, settings, and error codes.
Covers spoke adjustment, handlebar/saddle post limits, chain tension, and brake inspection.
Information on the e-bike's water resistance and precautions for wet conditions.
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General