EarthWise DT71613 - User Manual

Questions and Answers

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rebeccamerrittJul 28, 2025
Why EarthWise DT71613 motor does not start?
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  romeroangelJul 29, 2025
  There are several reasons why your EarthWise Chainsaw motor might not be starting. It could be due to the unit not being plugged in, so make sure to plug it in. Another reason could be no electricity, so check the power supply. A defective cable or safety switch/plug could also be the culprit, in which case you should check the cable and arrange for repair. If the overheat protection has activated, wait about 15 minutes for the motor to cool down. Also, check if the working depth is too large, and set it to a shorter depth. Finally, the raker cylinder could be blocked or the grass could be too long, so remove any blockage and mow the lawn before operation.
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cabrerapatriciaAug 5, 2025
What to do if my EarthWise DT71613 makes abnormal noises?
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  rrichardsonAug 5, 2025
  If your EarthWise Chainsaw is making abnormal noises, the raker cylinder might be jammed. Switch off the chainsaw, wait until the raker comes to a complete stop, and then remove any jammed objects. Another potential cause is a cogged belt slipping, which requires professional repair. Contact customer service at 1-800-633-1501 for assistance. Also, check if any bolts, nuts, or other components are loose and tighten them. If the noises continue after tightening, arrange for repair.
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Brittany WilliamsAug 13, 2025
How to fix poor cutting results with my EarthWise DT71613 Chainsaw?
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  martinleslieAug 13, 2025
  If you're experiencing poor cutting results with your EarthWise Chainsaw, consider these possibilities: the working depth might be too small, so set it to the correct working depth. A worn raker cylinder could also be the cause, in which case you should replace the damaged or worn raker cylinder. Finally, check if the discharge opening is blocked; if so, empty the grass catcher bag and remove the blockage.
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april14Aug 20, 2025
Why is my EarthWise DT71613 Chainsaw vibrating abnormally?
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  michelleramirezAug 20, 2025
  Abnormal vibrations in your EarthWise Chainsaw can be caused by a damaged or worn raker cylinder, which needs to be replaced. Another cause might be that the working depth is too large, so set it to the correct working depth.