2 | P a g e
1. Introduction ........................................................................................... 3
1.1 Printer external features ..................................................................................................................... 4
1.2 Printer internal features ...................................................................................................................... 5
1.3 Ribbon cartridge features ................................................................................................................... 6
1.4 Display and Buttons ............................................................................................................................ 7
2. Printer installation ................................................................................. 8
2.1. Connecting a power and a USB cable .............................................................................................. 8
2.2. Installing the ribbon............................................................................................................................. 9
2.3. Loading the cards .............................................................................................................................. 12
2.4. The withdrawal of printed cards. ..................................................................................................... 14
2.5. Driver installation (Windows 7 / 8 / 10) .......................................................................................... 15
3. Driver configuration .............................................................................19
3.1. Printer Properties ................................................................................................................................... 19
3.2. Advanced Options ................................................................................................................................. 22
3.3. Other settings ......................................................................................................................................... 25
4. Utilities ..................................................................................................28
4.1. Card Printer Config ................................................................................................................................ 28
4.3. Card Printer Test ...................................................................................... Error! Bookmark not defined.
4.4. Firmware update .................................................................................................................................... 37
5. Troubleshooting ...................................................................................39
5.1. Error Message ........................................................................................................................................ 39
5.2. Cleaning the printer ............................................................................................................................... 43
5.3 TPH (Thermal Print Head) replacement............................................................................................... 47
5.4. Card movement ...................................................................................................................................... 49
5.5. Printing quality ....................................................................................................................................... 50
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