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EBENCH KH 2055 - Troubleshooting Guide; Communication Errors; Download Process Issues

EBENCH KH 2055
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Operating Instructions
GB
Operating Instructions
|

GB
. Troubleshooting
If you receive the error report “Communication not pos-
sible”, this may be due to the following:
The download cable may not be connected to the
specied serial interface.
Select the right interface in the download programme
dialogue window:
If you have selected interface number 1 (COM PORT 1)
under the item “Serial Interface in the dialogue window, now
switch to interface 2 (COM PORT 2).
If you had previously selected interface 2 (COM PORT 2), now
switch to interface 1 (COM PORT 1).
Now click again on the button “Download”.
It is possible that the download cable is not correctly con-
nected to the Hi-Fi Door Bell or to your computer:
Check that the download cable is connected correctly to
your computer and the Hi-Fi Door Bell and that the connec-
tion is strong.
Restart the download by clicking on the button “Down-
load”.
If downloading is still not possible …
Check whether the selected le may be damaged; you can do
this by attempting to play the le, e.g. using Windows Media
Player® or a comparable programme.
If you cannot play the le on Windows Media Player® or a com-
parable programme, it is probably damaged.
Note:
In most cases, damaged les cannot be loaded on the Hi-Fi
Door Bell or are not played or played incorrectly once they
have been downloaded.
If the download programme does not run properly
or if there problems during the use of the download pro-
gramme ...
Place the CD ROM enclosed with the Hi-Fi Door Bell and
entitled “Software Installation” in to the CD ROM drive of
your computer. The start window opens automatically after
a few seconds. Now proceed with step 4.
If the start window does not open automatically, the automatic
function on your computer is deactivated. In this case ...