Echelon STRIDE-s - Error Codes and Troubleshooting (Part 2); Troubleshooting Error Codes (E04-EEP)

ERROR CODES & TROUBLESHOOTING
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ERROR CODE PROBLEMS SOLUTIONS
E04 Incline motor damage
Perform incline calibration
1. Remove Safety Key
2. Press and hold “Start” & “Stop” buttons for over 3 seconds.
3. After the incline calibration is completed, test the treadmill again by powering on and press “Start” button.
E05
Over-current
Protection
1. Check if any part on motor is stuck. U-plug power cable and adjust motor. Plug back in the power cable and
re-start to run the treadmill.
2. Check if motor has burned smell. If so, change a motor.
3. Check if lower control board has burned smell. If so, change a lower control board.
4. Check if power outlet has low voltage supply. If so, change a power outlet.
E06
Self-checking error on
controller
1. Check if wires of motor are well connected and in good condition.
2. Check if IGBT on lower control board has burned smell. If so, change a lower control board.
3. Check if PCB is in good condition.
E07 Parameter lost Replace a lower control board.
E08
EEPROM damage (on
lower control board)
Replace a lower control board.
E09
Voltage issue or IPM
over-heated
Replace a lower control board.
EEP
EEPROM damage (on
upper control board)
Replace a console (upper control board is assembled together with console).
ERROR CODES & TROUBLESHOOTING (cont’d.)