Echo Fix TAPE ECHO EF-X2 MKII - Upkeep and Troubleshooting

USER MANUAL
PAGE 10 OF 12
UPKEEP AND
TROUBLE SHOOTING
5
If you have questions or concerns, you are welcome to contact us at any time, and
we’ll do whatever we can to help: support@echox.com
Your EF-X2 MKII has been designed to last - whether in a studio environment or
regularly used in a live environment, we’ve done everything we possibly can to
ensure that your unit will be up to the task. On your end, however, there are a few
simple measures you can take to ensure reliable and consistent performance.
• Tape echoes rely on the use of tape and parts that are designed for the task. We
have been fitting premium parts and tape to other units for years - it hopefully
goes without saying, but only use genuine Echo Fix parts for the upkeep of your
unit. The fitting of inferior tape or parts will void your warranty, will adversely affect
performance, and will likely damage the unit.
• Regularly clean the heads on your unit with isopropyl alcohol and cotton tips
(cotton tips supplied). Please refer to our “how-to” guide on YouTube if you aren’t
sure how to do this.
• If you are not getting expected results from the unit, please ensure that switches
(A), (B), (C) and (D) are positioned as follows: Direct ON, Motor ON, S on S OFF,
Echo ON. This may seem very simple, but it’s surprisingly easy to miss - even for
those of us who’ve designed the unit. Similarly, make sure that the corresponding
input volume control for your desired input (O) or (P) is set to 12 o’clock, the Echo
Volume (T) is turned up, and the Feedback Control (Y) is set around 11 o’clock.
• Your unit ships with a universal-voltage switch-mode power supply. This is safe to
connect to any worldwide mains voltage supply, using the correct IEC-C7 (“Figure
8”) cable for your region. If your power supply is damaged or lost, replacement
power supplies are available at www.echox.com.
• If you experience excessive wow and flutter (pitch instability), this usually
indicates it is time to replace the tape loop in your EF-X2 MKII. A tape loop can
last anywhere from 50 - 300 hours, depending on humidity and other atmospheric
conditions. We have discounted tape loops available at www.echox.com for
EF-X2 MKII owners.
• Your EF-X2 MKII is covered by a limited warranty which covers manufacturing
defects for the first 2 years after purchase. This warranty does not cover general
wear or consumables (including tape, felt, rollers and bearings). Any damage
caused by the use of non-Echo Fix branded parts (including tape and power
supply) will void your warranty.