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the control pointing at the HDT-610R.
- Ensure that the IR window on the HDT-610R (see page 8) is not covered by, for
example, papers and that the remote is within range.
- Does the LED at the top of the remote control light up when you press any button?
Has the battery insulator tab been removed?
- Check that the batteries have charge and are in good condition. Try removing and
replacing the batteries making sure they are inserted in the correct orientation (see
page 11).
- Replace the batteries with a new set (see page 11).
The remote doesn’t control the TV or change the volume
- You need to ensure your remote control is set-up correctly to control your TV. – see
page 18. This will be necessary whenever you change the batteries.
The HDT-610R didn’t record a programme
- Check that the aerial cable is connected.
- Check that your hard disk has sufficient space for further recordings (see page 39).
To make space, delete some old recordings that you have already viewed.
- The unit should tell you if your scheduled recordings use more resources than the
product can support – check the scheduled recording (see page 41) and make
changes if necessary.
- Did the unit have power when the programme is scheduled to be transmitted? The
HDT-610R will wake from standby to record a programme but it must have power to
be able to do this.
iPlayer isn’t available
- Check that your HDT-610R is connected to your router and that the Ethernet cables
are firmly inserted at both ends.
- Check there is a broadband connection available by looking at the network settings
see page 41). Can you access the Internet from other devices?
- Check to make sure you are meeting the system requirements to use iPlayer by
visiting the help section at www.bbc.co.uk/iplayer/.
- If you are experiencing issues with connecting and using BBC iPlayer, visit
www.myechostar.com/support.
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