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EchoStar HDT-610R - Getting Help (Continued); FAQs

EchoStar HDT-610R
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44
FAQs
If you can’t find a solution to a problem here, please visit:
www.myechostar.com/support
No lights on HDT-610R; it doesn’t switch on
- Check that the mains power adaptor is plugged in and the power socket is switched
ON.
- Try a different power socket.
- Check the fuse.
No TV picture
- Check that the HDT-610R is plugged in, switched on and has had sufficient time to
boot up.
- Make sure the HDT-610R is not in Standby (you can bring the unit out of standby by
pressing the button on the front of the unit).
- Ensure the HDMI cable is firmly connected to the unit and to the TV.
- Ensure that the aerial cable is firmly connected to the unit and is in good condition.
- Ensure that the TV is set up with the HDT-610R and is not configured to receive
input from an external device such as a DVD Player.
- Check that the TV is switched on and that the brightness level is set correctly.
- Try changing channel: the selected channel may be off air.
No sound
- Ensure the AV cable (either HDMI or Digital Audio plus adaptor) is firmly connected
to the unit and to the TV.
- Check the volume level of your TV or Audio/Theatre System (if connected).
- Check that the HDT-610R, TV or Audio/Theatre System are not set to MUTE.
Poor picture or sound quality
- Ensure that the aerial is of the correct type for digital terrestrial receptions and is
installed correctly.
- Picture quality may be affected by damage to the cable from the aerial.
- Check that the aerial input cable is connected properly.
- Try another channel; the problem may be due to a transmission fault.
The remote control doesn’t work
- Ensure that you are holding the remote control correctly with the lens at the top of

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