Minimum On Time This feature allows you to
determine a minimum time per hour that the furnace
fan will run. It results in increased air circulation and
a more consistent temperature within the home, and
is more cost eective than choosing the ON position
for the fan.
In either mode, the system will ensure that when the
Calendar Event ends the Thermostat will revert to the
regular settings.
Note: If you were running the regular program prior to the
start of the Calendar Event, on your return the ecobee EMS
system will restore the building to those settings. If you
were in Hold mode prior to the start of the Calendar Event,
the system will restore the building to whatever the set
temperature was just prior to the Calendar Event.
Performing a Hardware Reset
In rare circumstances, static electricity or power surges
may interrupt the operation of the Thermostat or
Equipment Interface, forcing a hardware reset.
Resetting the Thermostat
You can reset the Thermostat by pressing the hardware
reset button, located through an opening in the top left
corner of the Thermostat, as shown below.
Pressing the hardware reset button will not alter
programming or conguration options.
3-Year Limited Warranty
ecobee warrants that for a period of three (3) years from
the date of purchase by the consumer (“Customer”), the
ecobee Thermostat (excluding battery) (the “Product”)
shall be free of defects in materials and workmanship
under normal use and service. During the warranty period,
ecobee shall, at its option, repair or replace any defective
Products, at no charge. Any replacement and/or repaired
device are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer.
If the product is defective, call Customer Service at
1-877-9-ecobee. ecobee will make the determination
whether a replacement product can be sent to you or
whether the product should be returned to the following
address: ecobee Customer Service, 333 Adelaide Street
West, 6th Fl., Toronto, ON M5V 1R5, Canada. In the event
of a failure of a Product, Customer may:
(a) if Customer did not purchase the Product directly from
ecobee, contact the third party contractor from whom
the Product was purchased to obtain an equivalent
replacement product, provided the contractor determines
that the returned Product is defective and Customer is
otherwise eligible to receive a replacement product;
(b) contact ecobee directly for service assistance at
1-877-9-ecobee and ecobee will make the determination
whether an advance equivalent replacement Product
can be sent to Customer with return shipping supplies (in
which case a hold shall be put on Customer’s credit card
for the value of the replacement Product until ecobee
has received the defective Product). Product should be
returned to the following address: ecobee Customer
Service, 333 Adelaide Street West, 6th Fl., Toronto, ON M5V
1R5, Canada. If the returned Product is found by ecobee to
be defective and Customer is otherwise eligible to receive
a replacement product, no amount shall be charged to
Customer’s credit card; or
(c) ship the defective Product directly to ecobee, in
which case Customer shall contact ecobee directly
at 1-877-9-ecobee, so ecobee can make the required
shipping arrangements. Upon receipt of the defective
Product, ecobee will ship an equivalent replacement
product to Customer, provided the returned Product
is found by ecobee to be defective and Customer is
otherwise eligible to receive a replacement product.
This warranty does not cover removal or reinstallation
55 Using The ecobee EMS Thermostat Warranty 56
Reset button indicated in solid color
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