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down the r
obotic lawn mower after it is fully charged, and disconnect the power supply of the
charging station. It is not necessary to disconnect the charging station and the robotic lawn
mower. If the mower will be stored for a long time, you are recommended to charge it every
six months.
7. After the robotic lawn mower returns to the charging station due to low battery, what is the
required battery level for it to continue the task?
When the remaining battery level of the robotic lawn mower is 20%, the robot will pause
the mowing task and automatically return to the charging station. When the robotic lawn
mower is charged to 90%, it will return to the point where it stopped mowing to continue the
operation, with no need to set the task again.
8. How often should I charge the robotic lawn mower to prevent over-discharging the battery
when it is stored for a long time?
When the mower is off, the power consumption of the Battery Management System (BMS)
is about 20 uA (max), and that of the battery cell and the BMS is about 2% of the battery
every month. Considering the activity of the chemical substances in the battery cell, you are
recommended to charge the battery once every 6 months when the mower is stored for a
long time. You are also recommended to fully charge the battery before the mower is stored.
9. What role does the e-SIM card built into the robotic lawn mower play?
The e-SIM card plays the following roles:
1. It supports rmware upgrade;
2. When you report faults and contact the after-sales service, it can upload the logs and other
data to the backstage for analyzing the fault causes;
3. It is used for the anti-theft purpose. If the mower is lost, its GPS coordinates will be sent to
the cloud through the 4G network once it is turned on. Then the user can search the robotic
lawn mower and lock it remotely.
4. It remotely controls the robotic lawn mower to start or stop, and acquires its status in real
time.
10. Can I replace the e-SIM card with another SIM card? How do I renew my data trafc
subscription?
The e-SIM card built in the robotic lawn mower cannot be replaced. Free data trafc is
provided for one year currently. The basic functions are still available after the data trafc
expires, but the mobile phone cannot receive the real-time working status of the mower. You
cannot check the pushed position information, or check the position of the mower if it is lost.
When the data trafc expires, users can renew their subscriptions in the app.
11. Does the robotic lawn mower need to be connected to the internet during a mowing
operation?
Connect the robotic lawn mower through Bluetooth. Remotely control the robotic lawn
mower to create the map and start the mowing task. It does not need to stay online when
mowing. If you want to acquire the real-time mowing status, it is necessary to connect the
robotic lawn mower to the Internet.
12. How to create a working zone?
To create the map for the rst time, you have to remotely control the robotic lawn mower to
move around the boundary of the mowing zone to accurately record the boundary.