How to troubleshoot EcoSmart Water Heater not heating and the display is off?
If your EcoSmart Water Heater isn't heating at all and the digital display is off, ensure the breakers at your main electrical panel are turned on. It's possible you have a faulty breaker or the unit is wired incorrectly. Also, the unit needs a minimum water flow rate of 0.25 GPM to activate. If the flow rate is less than this, increase it.
What to do if EcoSmart ECO-6 is not hot enough?
If your EcoSmart Water Heater isn't producing hot enough water, first, increase the temperature setting on the unit. If that doesn't solve the problem, the water flow rate might be too high, exceeding the heater's capacity; reduce the flow at the faucet or slightly close the shut-off valve on the inlet side. If it's a new installation, have an electrician check the wiring for errors. Also, ensure your voltage is at 240 volts, as lower voltage reduces heating power. Finally, reduce the amount of cold water you mix, as tankless heaters require less mixing than conventional ones; also, check if your faucet's anti-scald feature is mixing in cold water and adjust it.
Why EcoSmart ECO-6 Water Heater temperature at faucet is lower than setting?
If the water temperature from your EcoSmart Water Heater is less than expected, even with the temperature setting properly adjusted, it could be due to several reasons. The computer chips in your tankless water heater are programmed expecting 240 volts. Less than that may affect the digital display, showing a higher temperature than the actual output. Increase the setting to compensate. Alternatively, your faucet might have an anti-scald feature or a tempering valve mixing cold water; adjust these to reduce cold water mixing, and increase the heater setting if needed. Finally, heat loss can occur if the hot water travels a long distance through cold pipes. Increase the heater setting to compensate for this normal heat loss.
General| Brand | EcoSmart |
|---|---|
| Model | ECO-6 |
| Color | White |
| Power Source | Electric |
| Voltage | 240V |
| Wattage | 6 kW |
| Power | 6000 Watts |
| Amperage | 25 Amps |
| Minimum Activation Flow Rate | 0.3 GPM |
| Dimensions | 11.5 x 8 x 3.75 inches |
| Weight | 6.5 lbs |
| Water Connection | 1/2" NPT |
| Wire Gauge | 10 AWG |
| Type | Tankless |
| Heating Method | Electric |
| Temperature Range | 80°F - 140°F |
| Required Breaker | 30 A |
| Warranty | Lifetime |
Introduces the specific models covered by the installation instructions.
General guidelines for operating electrical appliances and specific warnings.
Emphasizes the requirement for professional installation by licensed personnel.
Lists specific prohibitions like not opening the unit or installing in wet areas.
Instructions for connecting the cold and hot water supply lines to the unit.
Procedure to flush air pockets from the water lines after connection.
Details on breaker types, wire gauge, codes, and sub-panels.
Guidance on assessing home's electrical capacity for the appliance.
Essential checks before powering on, including wire security and flushing.
Table detailing required breaker, max amp draw, and wire gauge for each model.
Explains that wire gauge and breaker size depend on voltage and circuit length.
Instructions on how to turn the unit on and off using the power knob.
How to switch the temperature display between Celsius and Fahrenheit.
Steps to increase or decrease the water temperature setpoint.
Explanation of the on-demand heating mechanism and sensors.
Information on maximum flow rates and their impact on heating performance.
Step-by-step guide to setting the desired water temperature using the control knob.
Guidance on comfortable and efficient temperature settings for household use.
Advice on setting temperature considering modern appliances like dishwashers.
Instructions on immediate actions to take if a water leak is detected.
Recommends annual inspection of inlet/outlet connections for damage or leaks.
Key warnings regarding power shutoff and air purging during maintenance.
Advice on increasing maintenance frequency for hard water supplies.
Information on contacting customer service or authorized dealers for issues.
Description of the pressure, electrical, and specification tests performed at the factory.
Details the coverage, conditions, and duration of the product warranty.
Lists specific conditions and causes that are not covered by the warranty.
Outlines the limits on liability and available remedies for warranty claims.
Explains the process and fees for transferring the warranty to a new homeowner.
Details the mandatory steps and timeframe for registering the product.
Outlines buyer obligations, including proof of purchase and installer receipts.
Specifies actions or conditions that will void the product warranty.
Procedures for returning products, including the need for an RMA number.
Steps for obtaining service, including technician requirements and repair methods.
Contact information for warranty service inquiries and support.
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