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T
h
i
s
g
u
i
de
i
s
f
o
r
u
se
b
y
qu
ali
f
i
ed
e
l
ec
t
r
i
c
al p
r
o
fess
io
n
al and/or homeowners.
T
h
i
s
g
u
id
e
t
akes you
t
hrou
g
h a se
q
uence of s
t
e
p
s
t
ha
t
MUS
T
b
e fo
ll
o
w
e
d
.
Sk
ippi
n
g
steps will prevent you from being able to successfully detect and
resolve
a
p
ro
bl
em.
A
ll
e
lectric tankless un
it
s are
d
es
ig
ned
t
o be checked
wit
h a mul
t
i-
c
lam
p
volt m
eter
(pictured right)
t
o measure for
b
o
t
h vo
lt
a
g
e an
d
am
p
era
g
e.
Be
l
o
w
i
s an inside v
i
e
w
of an electric tankless water heater.
Always
w
r
it
e
d
o
w
n any
volt meter
rea
di
n
g
s
/
resu
lt
s before con
t
ac
ti
n
g
t
echn
i
ca
l
su
pp
or
t
.
18 = 2 Heating element (2 chamber heat exchanger)
24-27 = 3 Heating element (3 chamber heat exchanger)
36 = 4 Heating element (4 chamber heat exchanger)
For additional help, con
t
ac
t
technical
su
pp
or
t
a
t
877
-
474
-
6473, Monday
-
Fr
iday, 9:00
am—5
:
00
p
m
E
S
T,
by email support@ecosmartus.com, or on our website ecosmartus.com.
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