Why is my Ecostrad Heater not heating up?
If your Ecostrad Heater isn't heating, first ensure the set temperature is higher than the current room temperature by checking section 5-2. You can also adjust the weekly program settings in section 5-3. Also, verify that the heater is properly connected: plugged into a working socket, the socket is switched on, and the general power switch is ON.
What to do if Ecostrad Heater app status does not match heater status?
If the app status doesn't match your Ecostrad Heater's status, remember it can take a minute for the heater and app to sync due to network conditions. Also, check that the thermostat switch on the receiver is set to OFF. If it's ON, app commands might not reach the heater, causing discrepancies.
Why is Ecostrad Heater app not displaying correct room temperature?
If the app is not displaying the correct room temperature for your Ecostrad Heater, first ensure the temperature sensor is connected properly by following the reconnection steps. Allow a minute for the app to update. Also, make sure the sensor is in a representative environment—not in a drawer, direct sunlight, or a draught. Ensure it's not covered or touching anything.
General| Control | Digital |
|---|---|
| Voltage | 220-240V |
| Frequency | 50Hz |
| Color | White |
| Type | Electric Panel Heater |
| Installation | Wall Mounted |
| Timer | Yes |
| Safety Features | Overheat Protection |
| Operating Modes | Eco, Comfort, Frost Protection |
Specifications for the wireless temperature sensor, including power, consumption, and range.
Specifications for the receiver built into the heater, covering power, wireless standards, and environment.
System requirements for the SmartLife app on Android and Apple devices.
The app is the interface for controlling panels, setting programs, and managing devices.
A battery-powered device placed in the room to provide temperature data for app control.
Receives and executes signals from the app via the router; has a thermostat switch.
Identifies and explains the various parts and indicators on the temperature sensor's display.
Instructions for pairing the wireless temperature sensor with the heater receiver.
Guide to downloading and installing the SmartLife app required for WiFi control.
Step-by-step instructions on how to connect the Ecostrad iQ heater to the SmartLife app.
Overview of the SmartLife app's home screen and status indicators for connected devices.
Details the heater's control interface within the app, including temperature and timer settings.
Instructions for setting up and using the weekly heating schedule via the app.
How to set a timer function for the heater to switch off after a specified duration.
Options for managing device profiles, sharing, network checks, and firmware updates.
How to connect and use the heater with voice assistants like Amazon Alexa and Google Home.
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