ECOVACS WINBOT W1 PRO

Questions and Answers

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jameskaylaJul 29, 2025
What to do if ECOVACS Cleaning Equipment WINBOT stops after adhering to glass?
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  Jennifer CareyJul 29, 2025
  If your ECOVACS Cleaning Equipment WINBOT stops moving after adhering to the glass, it could be because it is too close to the edge of the glass or obstacles. To resolve this, use the Direction Control buttons in the App to move WINBOT away from the problem area, ensuring it's at least 10cm/4” from window corners and obstacles. Then, restart WINBOT. Alternatively, remove WINBOT and reposition it at least 10cm/4” away from these areas before restarting.
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Erika CochranAug 3, 2025
Why does my ECOVACS WINBOT W1 PRO say insufficient water?
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  Randall HughesAug 3, 2025
  If your ECOVACS Cleaning Equipment WINBOT prompts that there is insufficient water, it could be due to several reasons: 1. There is no ECOVACS WINBOT cleaning solution in the reservoir. In this case, add the ECOVACS WINBOT cleaning solution. Don't add purified or filtered water. 2. The bumper rail is stuck. Remove WINBOT from the window, check the bumper rail, clean it, and restart WINBOT. If the problem continues, contact customer service. 3. There is an Edge Detection Sensor signal abnormality. Remove the Mopping Pad and re-attach it, ensuring it doesn't cover the Edge Detection Sensors. Clean the Edge Detection Sensors. If the issue remains, contact Customer Service.
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Melissa MillerAug 10, 2025
Why does my ECOVACS WINBOT W1 PRO WINBOT move irregularly?
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  dylan38Aug 10, 2025
  If your ECOVACS Cleaning Equipment WINBOT moves in an irregular pattern during cleaning, it might be because: * The Mopping Pad is too wet. Replace the Mopping Pad and use the ECOVACS WINBOT Cleaning Solution, then restart the cleaning cycle. * The Driving Treads are dirty. Clean the Driving Treads.
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John ReedAug 15, 2025
How to fix ECOVACS WINBOT W1 PRO WINBOT that moves in circles?
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  Adrian MacdonaldAug 15, 2025
  If your ECOVACS Cleaning Equipment WINBOT cannot move or moves in circles, the driving treads might be stuck. Check for any dust or debris on the Driving Treads and clean them. Then, restart WINBOT. If the problem persists, contact Customer Service.
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Robert HowardAug 22, 2025
What to do if ECOVACS Cleaning Equipment WINBOT is stuck?
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  David MillerAug 22, 2025
  If your ECOVACS Cleaning Equipment WINBOT is stuck, it might be due to obstacles. Ensure the Safety Clasp and tether are firmly fixed. Hold the WINBOT power cord and use the ECOVACS HOME App to move WINBOT away from the stuck area. If the problem continues, contact Customer Service.

Summary

Important Safety Instructions

General Safety Directives

Read all instructions before use and save them; adhere to basic precautions.

User and Environmental Safety

Operational Safety and Attachment

Product Diagram and Identification

Top View Component Identification

Identifies components visible from the top of the WINBOT.

Bottom View Component Identification

Identifies components visible from the bottom of the WINBOT.

Quick Start Guide

Power Connection and Charging

Steps to connect the power cord, adapter, and plug; ensure battery is fully charged.

Reservoir Preparation and Filling

Mopping Pad Installation and Safety Tether

Mopping Pad Wetting and Wringing

Attaching the Mopping Pad

Safety Tether Attachment Procedure

Properly tie and secure the safety tether to a stable object using the carabiner.

Starting, Pausing, and Finishing Operation

Powering On and Attaching to Window

Turn on the power switch and attach the WINBOT to the glass surface.

Operational Guidelines and Maintenance

Finishing and Removing the Device

How to pause, finish, and safely remove the WINBOT after cleaning.

Powering Down and Disconnecting Procedures

Turning Off the WINBOT

Steps to turn off the WINBOT using the power switch.

Unplugging and Detaching Safety Tether

Instructions for unplugging the power adapter and unfastening the safety tether.

Status Indicator Light Guide

Blue Light Status Indicators

Explains meanings for continuous and flashing blue light states.

Off;Sleep Mode Indicators

Explains meaning for blue light off: sleep mode or powered off.

Red Light Status Indicators

Troubleshooting Common Issues

Irregular Movement and Stalling

Solutions for irregular movement, stalling, or moving in circles due to pad, treads, or sensors.

Failure to Move or Low Water Prompts

Troubleshooting for WINBOT not moving, or voice prompts for low water.

Bumper Rail and Sensor Issues

Solutions for bumper rail issues or spherical sensor signal abnormalities.

Troubleshooting Advanced Issues

Stopping After Adhesion or Getting Stuck

Resolving issues where WINBOT stops moving or gets stuck by obstacles.

ECOVACS WINBOT W1 PRO Specifications

General

Product color	Grey, White
Flexible design	No
Operating time	60 min
Battery voltage	24 V
Battery technology	Lithium
Noise level	72 dB
Easy storage	Yes
Water tank capacity	0.06 L
Maximum working width	- mm
Power consumption (max)	96 W
Package type	Box