ECOVACS WINBOT W1 PRO User Manual (English)

Questions and Answers:

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jameskaylaJul 29, 2025
What to do if ECOVACS Cleaning Equipment WINBOT stops after adhering to glass?
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  Jennifer CareyJul 29, 2025
  If your ECOVACS Cleaning Equipment WINBOT stops moving after adhering to the glass, it could be because it is too close to the edge of the glass or obstacles. To resolve this, use the Direction Control buttons in the App to move WINBOT away from the problem area, ensuring it's at least 10cm/4” from window corners and obstacles. Then, restart WINBOT. Alternatively, remove WINBOT and reposition it at least 10cm/4” away from these areas before restarting.
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Erika CochranAug 3, 2025
Why does my ECOVACS WINBOT W1 PRO say insufficient water?
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  Randall HughesAug 3, 2025
  If your ECOVACS Cleaning Equipment WINBOT prompts that there is insufficient water, it could be due to several reasons: 1. There is no ECOVACS WINBOT cleaning solution in the reservoir. In this case, add the ECOVACS WINBOT cleaning solution. Don't add purified or filtered water. 2. The bumper rail is stuck. Remove WINBOT from the window, check the bumper rail, clean it, and restart WINBOT. If the problem continues, contact customer service. 3. There is an Edge Detection Sensor signal abnormality. Remove the Mopping Pad and re-attach it, ensuring it doesn't cover the Edge Detection Sensors. Clean the Edge Detection Sensors. If the issue remains, contact Customer Service.
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Melissa MillerAug 10, 2025
Why does my ECOVACS WINBOT W1 PRO WINBOT move irregularly?
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  dylan38Aug 10, 2025
  If your ECOVACS Cleaning Equipment WINBOT moves in an irregular pattern during cleaning, it might be because: * The Mopping Pad is too wet. Replace the Mopping Pad and use the ECOVACS WINBOT Cleaning Solution, then restart the cleaning cycle. * The Driving Treads are dirty. Clean the Driving Treads.
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John ReedAug 15, 2025
How to fix ECOVACS WINBOT W1 PRO WINBOT that moves in circles?
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  Adrian MacdonaldAug 15, 2025
  If your ECOVACS Cleaning Equipment WINBOT cannot move or moves in circles, the driving treads might be stuck. Check for any dust or debris on the Driving Treads and clean them. Then, restart WINBOT. If the problem persists, contact Customer Service.
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Robert HowardAug 22, 2025
What to do if ECOVACS Cleaning Equipment WINBOT is stuck?
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  David MillerAug 22, 2025
  If your ECOVACS Cleaning Equipment WINBOT is stuck, it might be due to obstacles. Ensure the Safety Clasp and tether are firmly fixed. Hold the WINBOT power cord and use the ECOVACS HOME App to move WINBOT away from the stuck area. If the problem continues, contact Customer Service.

ECOVACS WINBOT W1 PRO Specifications

General

Product color	Grey, White
Flexible design	No
Operating time	60 min
Battery voltage	24 V
Battery technology	Lithium
Noise level	72 dB
Easy storage	Yes
Water tank capacity	0.06 L
Maximum working width	- mm
Power consumption (max)	96 W
Package type	Box