What does it mean when ECOVACS Cleaning Equipment WINBOT says "Avoid window edges"?
The "Avoid window edges" voice prompt on your ECOVACS WINBOT means that when cleaning frameless glass, WINBOT's attachment location is too close to the window frame. Hold WINBOT's handle, long press the Start button for 2 seconds to take WINBOT off, and then reattach WINBOT at least 10 cm away from window frames.
Why does my ECOVACS Cleaning Equipment WINBOT not spray?
Your ECOVACS WINBOT might not be spraying due to several reasons: * There may be no ECOVACS WINBOT Cleaning Solution in the Water Tank. Add cleaning solution to resolve this. * Auto Spray could be disabled. Enable Auto Spray via the app. * There might be insufficient cleaning solution. In this case, turn WINBOT off, then restart and reattach it. If the problem continues, consult the app for further assistance.
What to do if ECOVACS Cleaning Equipment WINBOT is trapped?
If your ECOVACS WINBOT is displaying the "WINBOT is trapped" message, it could be due to the following: * The Driving Wheel Tracks might be stuck. Inspect them for any dust or debris and clean if necessary. If the issue continues, further assistance may be needed. * Low obstacles on the window surface may be interfering with WINBOT's navigation. Currently, WINBOT cannot detect obstacles or window frames lower than 4mm. Use the app to help WINBOT navigate.
What to do if my ECOVACS Cleaning Equipment WINBOT cannot be taken off?
If you're having trouble removing your ECOVACS WINBOT because it doesn't return to its Initial Spot, it might be caused by: * An algorithmic error. Due to this, WINBOT may deviate significantly from its Initial Spot. Use the app to control WINBOT to a more accessible location. * WINBOT losing track of the Initial Spot if manual control or mode switching is initiated immediately after its attachment. Use the app to control WINBOT to a more accessible location.
Why does ECOVACS Cleaning Equipment WINBOT say 'Not enough air pressure'?
The "Not enough air pressure" voice prompt on your ECOVACS WINBOT could indicate: * The Wiping Pad is attached improperly. Remove the Wiping Pad and reattach it. * There are gaps or cracks on the window surface. Avoid using WINBOT on windows with gaps or cracks. * Low obstacles are present on the window surface. Cover these obstacles with your hand.
Why does ECOVACS Cleaning Equipment WINBOT move irregularly?
If your ECOVACS WINBOT is moving in an irregular pattern during cleaning, it could be because: * The Wiping Pad is too wet. Replace the Wiping Pad. * WINBOT has cleaned unrecommended stains, such as grease. Replace the Driving Wheel Tracks.
What to do if ECOVACS Cleaning Equipment WINBOT encountered an obstruction?
If your ECOVACS WINBOT reports that it encountered an obstruction, it may be due to component malfunction. Hold the Compound Cable tightly, pull WINBOT back, long press the Start button for 2 seconds to take WINBOT off. Ensure you are not standing directly beneath WINBOT to prevent injury from accidental falling. Power off and then restart WINBOT. If the problem continues, further assistance may be needed.
Avoid using WINBOT on windows with condensation, oil stains, or extreme temperatures.
Do not use WINBOT on small or irregularly shaped windows.
Guidance on filling the water tank with ECOVACS cleaning solution or tap water.
Guidelines for positioning the Station near the window for optimal cable reach and safety.
Procedure to initiate the WINBOT cleaning cycle, including fan start and glass attachment.
How to select different cleaning modes (Thorough, Fast, Edge) via the Station.
Steps to halt WINBOT's operation and safely remove it after cleaning.
Details on Thorough, Deep, Fast, and Edge cleaning modes for different dirt levels.
General| Brand | ECOVACS |
|---|---|
| Model | WINBOT W2 OMNI |
| Category | Cleaning Equipment |
| Language | English |
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