Eddie Bauer SUPER - Frequently Asked Questions

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EDDIE BAUER INFLATABLE SUPYAK | USER GUIDE
(ACTUAL COLOR AND MODEL MAY VARY FROM THE BOARD YOU PURCHASED)
FREQUENTLY ASKED QUESTIONS
FAQ – INFLATION / DEFLATION
Q: How does the valve work?
A: The valve has two positions. The first is two-way which is for deflation only.
The second is one-way which is for inflation only. To switch between positions, push the
center of the valve stem down once. To switch again, push the center
of the valve stem once more.
Q: I just pumped my board and removed the hose, but now air is flowing out of my
board. What do I do?
A: Push the center of the valve stem once to switch the valve from two-way to one-way
position. This makes it so that the air goes in and stays in. Once the valve is in the one-
way position, you will need to repeat pumping to achieve target pressure.
Q: What are those molded pieces opposite the inflation valves on
each pontoon?
A: Those are pressure release valves. When the air pressure in a pontoon gets
too high, the valve will automatically activate, bringing the pressure back to
safe level. Do not obstruct the release valves.
FAQ – PUMP
Q: When I pump up the board the hose leaks. What should I do?
A: Check the threaded connection of the pump hose where the hose connects to
the pump handle. Make sure the connection is screwed on properly and is not cross
threaded. Inspect for any holes in the pump hose. If holes or cracks are found, contact
our customer service.
Q: My pump has stopped working. What should I do?
A: Make sure your pump is properly plugged in to the power source and that it is still
receiving power. If you continue to experience problems, reach out to our customer
service team: 1-866-696-9257 / customerservice@surf9.com
TWO-WAY (DEFLATION) ONE-WAY (INFLATION)