Ego® Page 10
Ref: EGO300-UM-1013-Rev.A
Check the distance between the remote control and the caravan is not more than 5 metres. If there is no signal between
the remote control and the control unit, the mover will not function at all, even though the LED on the remote control is
on.
All error messages will reset automatically after 40 seconds. If this does not occur, reset the mover by disconnecting the
mover power source battery for at least 10 seconds and reconnect. Then re-establish the connection with the remote
control (by pressing the power button on the handset twice within 1 second).
Unit fails to operate or moves intermittently:
Check the battery of the remote control. If empty, renew using three new ‘AAA’ 1.5V batteries.
Mover battery could be empty. Check electronics box (Blue LED is on and Red LED is ashing twice slowly). If empty,
recharge completely or renew mover battery before taking any further action.
Mover battery could be low - with the rollers engaged. Check the voltage drop on the caravan battery meter, if this
immediately drops well below 10 volts, charge or renew mover battery.
Mover battery could be overloaded. Check electronics box (Blue LED is on and Red LED is ashing continuously). Check
your charging equipment and try to discharge the battery by connecting/using a light or other load. If this does not give
any result, renew mover battery before taking any further action.
Check the cable-connection between the mover battery and the control unit.
Badly connected or corroded battery terminals can cause intermittent problems, check battery terminals, clean and
connect again.
Check the distance between the remote control and the caravan is not more than 5 metres. If there is no signal between
the remote control and control box, the mover will not function at all, even though the LED on the remote control is on.
All error messages will reset automatically after 40 seconds. If this does not occur, reset the mover by disconnecting the
mover power source battery for at least 10 seconds and reconnect. Then re-establish the connection with the remote
control (by pressing the power button on the handset twice within 1 second).
Rollers slip on wheels:
Check that the distance of the rollers to the tyres is 20mm on both sides. Check for correct tyre pressure by referring
to your caravan mnaufacturer’s handbook. If the pressure is low, the roller would need to be pushed into the tyre further
than usual to gain sufcient traction.
In case of any doubt, please call your Ego® Caravan Mover supplier.
Trouble Shooting
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