TROUBLESHOOTING
WARNING: Always remove the safety key and battery pack when servicing or transporting the mower. Always
protect your hands by wearing heavy gloves or wrapping the cutting edges with rags or other materials when
performing any maintenance on the mower blade.
PROBLEM CAUSE SOLUTION
The mower fails
to start
◾ The safety key is not inserted in the slot. ◾ Insert the safety key; press the key while
pulling the bail switch; release the safety
key.
◾ The battery pack is depleted. ◾ Charge the battery pack.
◾ The battery pack is not attached to the
mower.
◾ Attach the battery pack to the mower.
◾ The battery or mower circuitry is too hot.
(The power indicator on the mower will
illuminate in orange for 10 seconds)
◾ Allow the battery pack or mower to cool
until the temperature drops below 67°C.
◾ The side rails are not extended to their
maximum length and the clamps are not
locked in position.
◾ Fully extend the handle and lock both
clamps.
◾ The handle is not set at one of the two
operating positions.
◾ Adjust the handle to one of the two operating
positions.
◾ The mower deck is clogged with grass and
debris.
◾ Clean the mower deck and make certain
that the blade has freedom of movement.
The mower cuts
unevenly
◾ The blade is dull. ◾ Sharpen or replace the blade.
◾ The cutting height is not set properly. ◾ Raise the deck to a higher cutting height
setting.
◾ The blade is assembled incorrectly. ◾ Reassemble the blade, following the
section “INSTALLING THE BLADE” in this
manual.
The mower stops
while mowing
◾ The battery pack is depleted. ◾ Charge the battery pack.
◾ Mower is in overload condition. ◾ Raise the cutting height or slow down the
mowing.
◾ Mower deck is clogged with grass and
debris.
◾ Unclog the mower deck. Raise the cutting
height, or cut a narrow swath.
◾ The battery or mower circuitry is too hot.
(The power indicator on the mower will
illuminate orange for 10 seconds.)
◾ Allow the battery pack or mower to cool
until the temperature drops below 67°C.
◾ The side rail is retracted a little by the
pushing force applying on the handle.
◾ Unlock the clamps. Fully extend the side
rails and lock the clamps again.