EGO POWER Series - User Manual

Questions and Answers

A
Alexander BerryJul 27, 2025
How to fix an EGO POWER Trimmer that fails to start?
- R
  Ronald MortonJul 27, 2025
  If your EGO Trimmer fails to start, it could be due to several reasons: * The battery pack is not attached; ensure it is properly attached. * There is no electrical contact between the trimmer and battery; remove the battery, check the contacts, and reinstall it. * The battery pack is depleted; charge the battery pack. * The lock-off lever and trigger are not depressed simultaneously; press down the lock-off lever, hold it, and then depress the trigger.
N
Nicole Taylor MDJul 31, 2025
What to do if the blade on my EGO Trimmer is not cutting the line?
- D
  David WilliamsJul 31, 2025
  If the blade on your EGO Trimmer is not cutting the line, it's likely that the line-cutting blade on the edge of the guard has become dull. Sharpen it with a file or replace it with a new blade.
W
william34Aug 5, 2025
How to load line into EGO Trimmer head properly during line replacement?
- M
  Michelle WilkersonAug 5, 2025
  If you can't load the line into the EGO Trimmer head properly during line replacement: * Ensure the spool retainer’s LOAD lines align with the eyelets in the spool base by rotating the spool retainer in the direction of the arrow. * Make sure the string line is correctly inserted into the mounting hole in the eyelet after aligning the LOAD lines with the eyelets.
E
Eric ReidAug 8, 2025
Why won't the line advance on my EGO Trimmer head?
- J
  johnnyparkerAug 8, 2025
  The line on your EGO Trimmer head might not advance due to: * The motor shaft or trimmer head being bound with grass; stop the trimmer, remove the battery, and clear the grass. * There not being enough line on the spool; remove the battery and replace the cutting line. * The trimmer head being dirty; remove the battery and clean the spool, spool retainer, and spool base. * The line being tangled on the spool; remove the battery, remove the line, and rewind it. * The line is too short; remove the battery and pull the lines while alternately pressing down on and releasing the trimmer head.
K
Kim OlsenAug 17, 2025
What to do if grass wraps around the EGO POWER Trimmer head and motor housing?
- H
  hendersonmatthewAug 17, 2025
  If grass wraps around the EGO Trimmer head and motor housing, it is likely because you are cutting tall grass at ground level. To prevent this, cut tall grass from the top down, removing no more than 20cm in each pass.
M
Michael SmithAug 22, 2025
What causes cracks on the EGO POWER Trimmer head, or the spool retainer to come loose with the spool base?
- S
  Summer PierceAug 22, 2025
  Cracks on the EGO Trimmer head, or the spool retainer coming loose with the spool base, indicates that the trimmer head is worn out. You should replace the trimmer head immediately performed by a qualified service technician.
G
Gina GrahamNov 12, 2025
Why does my EGO POWER stop while cutting?
- R
  ricegabrielNov 12, 2025
  Your EGO Trimmer might stop while cutting for several reasons: * The guard is not mounted, leading to an overly long cutting line and motor overload; you should remove the battery pack and mount the guard. * Heavy cutting line is used; switch to the recommended nylon cutting line with a diameter no greater than 2.4mm. * The motor shaft or trimmer head is bound with grass; stop the trimmer, remove the battery, and clear the grass. * The motor is overloaded; remove the trimmer head from the grass to allow the motor to recover. When cutting, move the trimmer head in and out of the grass and remove no more than 20cm of length in a single cut. * The battery pack or line trimmer is too hot; allow them to cool below 67°C. * The battery pack is disconnected; re-install it. * The bat...