11. Getting the CO Alarm Serviced
If your CO Alarm fails to work after you have carefully read all the
instructions, checked the unit has been installed correctly, and ensured
that it has good batteries connected, return it for repair or replacement. This
should be where it was purchased, or alternatively return it in a padded box
to Ò Customer Assistance and InformationÓ at the nearest address given on
the CO Alarm or in this leaflet. (Remove the Alarm from the mounting plate
before shipping the product). State the nature of the fault, where the CO
Alarm was purchased, and the date of purchase.
12. Guarantee
Ei Electronics guarantees Carbon Monoxide Alarms Models Ei207 (excluding
batteries) & Ei208 for five years from date of purchase against any defects
that are due to faulty materials or workmanship. These guarantees only
apply to normal conditions of use and service, and do not include damage
resulting from accident, neglect, misuse, unauthorised dismantling, or
contamination howsoever caused. These guarantees exclude incidental
and consequential damage. If the Carbon Monoxide Alarm should become
defective within the guarantee period, it must be returned to where it was
purchased or alternatively to Ei Electronics, carefully packaged, with the
problem clearly stated (see section 11 “Getting the CO Alarm Serviced”)
along with proof of the date of purchase.
We shall at our discretion repair or replace the faulty unit.
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Getting the CO Alarm Serviced
/ Guarantee
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