A. WARRANTY
Eilison oers lifetime warranty of the product. In case there arises any issue or
problem with the product, it shall be our responsibility to arrange for repair or
replacement.
To avail the warranty, register on our website within 7 days of delivery.
Follow these steps for registration:
Visit https://eilisonglobal.com/warranty-registration
Fill in the details Click "Send"
B. COMPLAINTS AND QUERIES
We are striving hard to deliver the product to your satisfaction. Sometimes due to
unavoidable circumstances like in-transit damage or manufacturing defect, there
can arise any issue with the product. For all such or any other complaints/ queries,
email us at customercare@eilisonglobal.com or WhatsApp us on +1 (415) 400-9913.
WHAT ELSE YOU GOT?
8. Never allow more than one person on vibration platform at a time.
9. Keep the power cord and the surge suppressor away from heated surfaces.
10. Never leave the vibration platform unattended while it is running.
Always unplug the power cord when it is not in use.
11. Operate the vibration platform only as described in this manual
12. Inspect and tighten all parts of vibration platform regularly.
13. Wrong usage could influence the stability of vibration platform.
For example, the post is made to support you during an exercise to keep
you balance. One should NOT PUSH the post for stretching or use the post to
create more tension.
14. Never insert or drop any object into any opening on the vibration platform.
15. DANGER: Always unplug the power cord before cleaning vibration platform
and before performing the maintenance and adjustment procedures described
in this manual, Never remove the motor hood unless instructed to do so by on
authorized service representative. Servicing other than the procedures in this
manual should be performed by an authorized service representative only.
16. Vibration platform is intended for in-home use only. Do not use vibration
platform in any commercial, rental, or institutional setting.
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