Elan HR2 - ELAN RECOMMENDED ROUTER; WI-FI BEST PRACTICES

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ELAN has verified the HR2 performance with the ELAN HWRTR100 router/access point. ELAN strongly
recommends that you use this device as the router when using an HR2 in your installation. Due to the
quantity of wireless access points available on the market today and their complexity ELAN tech support
will not be able to provide support for connecting an HR2 to any wireless access point or wireless router
other than the HWRTR100.
Below are some basic guidelines for HR2 Wi-Fi configuration. This information if for reference only and is
provided to try to help if you are having trouble with the radio configuration on a non-ELAN router or AP.
Do not call ELAN tech support until you have read and understood the following information and
completed the troubleshooting steps below.
o The HR2 is compatible with b and g modes but can also work in a mixed mode environment.
o The ELAN HWRTR100 ships with the encryption set WPA Personal with Auto (WPA or WPA2)
using TKIP and AES cipher type. It is configured with a 10 digit Pre-Shared key.
o For reference only, below are some other encryption modes on the HWRTR100 and ELAN’s
experience with them:
WPA Mode Cipher Type Notes
WPA TKIP Ok
WPA AES Not recommended
WPA TKIP and AES Not recommended
WPA2 TKIP Not recommended
WPA2 AES Ok
WPA2 TKIP and AES Ok
Auto (WPA or WPA2) TKIP Ok
Auto (WPA or WPA2) AES Ok
Auto (WPA or WPA2) TKIP and AES Ok
Basic Wi-Fi best practices:
 Do not use a router as an access point unless you have verified that it is running in access point
mode. This typically includes assigning a static IP to it outside the DHCP range, disabling the
DHCP server on it, and disabling the UPNP functionality.
 Install the WAP in a location open to the area where the remote will be used, it should be located
high (not on the floor) and not adjacent to any other devices that may interfere with it.
 Use only the antennas supplied with the WAP or Router. There are several aftermarket antennas
that are available but they may not be compatible with your device.