Elan TS10 User Manual (English)

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Questions and Answers:

K
kaylahamiltonAug 2, 2025
What to do if my Elan Control Panel TS10 displays 'Disconnected from gateway'?
- L
  Leonard WalkerAug 2, 2025
  If your Elan Control Panel TS10 powers up but shows 'Disconnected from gateway', the issue might be with the Ethernet connection. First, check the Cat5 pinout at both ends to ensure it's correct. Next, confirm that the System Controller is powered on and properly connected to the Ethernet. Lastly, verify the TS10's IP address settings; either correct the static IP address or switch to DHCP settings.
B
Beverly BarkerAug 7, 2025
How to fix an Elan Control Panel TS10 that will not power up?
- A
  andersoncrystalAug 7, 2025
  If your Elan Control Panel TS10 will not power up, there are a few things to check. First, verify that the power supply/PPSP connections are correct. If the connections are good, use a meter to test if the power supply is functioning. Finally, check the AC outlet with a meter and reset the breaker if necessary.
S
Samantha CarterAug 13, 2025
Why is the video blurry on my Elan Control Panel TS10?
- D
  Donna GarciaAug 14, 2025
  If the video on your Elan Control Panel TS10 is blurry, it might be due to the 75 Ohm termination switch being set incorrectly. Ensure that this switch is set to the correct position.
J
Joshua LozanoAug 19, 2025
What to do if the Elan Control Panel TS10 video does not display?
- F
  fliSep 12, 2025
  If the video on your Elan Control Panel TS10 isn't displaying, begin by checking the video connections to ensure they are correctly made. Next, verify that the video switcher is functioning properly. Finally, confirm that the video switcher commands are programmed correctly.
P
Patrick LeonAug 26, 2025
Why are the hard buttons not responding on my Elan Control Panel TS10?
- R
  rodriguezcoreyAug 26, 2025
  If the hard buttons on your Elan Control Panel TS10 are not responding, it's likely that the trim bezel is not aligned properly. Make sure to align the trim bezel correctly.

Elan TS10 Specifications

General

Screen Size	10.1 inches
Type	Touch Screen
Resolution	1280 x 800
Power	12V DC
Ethernet	Yes
Wi-Fi	Yes
Touch Points	Multi-touch
Response Time	<10 ms

Elan TS10 Installation Manual

Table of Contents

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Elan TS10 Specifications