11
The device stops working and
"001" is displayed on the LED
screen.
Abnormal working
temperature of the PTC heater.
Unplug the device and clean the water
box and PTC heater after the water
temperature gets down.
The device stops working and
"002" is displayed on the LED
screen.
Abnormal working
temperature of the atomizing
plate.
Unplug the device and clean the water
box and atomizing plate after the water
temperature gets down.
There is no wind and mist or
"003" is displayed on the LED
screen.
The device has not been
plugged in.
Plug the cord into an outlet.
The device has not been
turned on.
Press the ON/OFF button to start the
device.
There is foreign matter on the
atomizing plate.
Clear away the foreign matter.
There is foreign matter on mist
nozzle.
Clear away the foreign matter.
The water level in the water
box is too high.
1.Unplug the device and make sure
the water tank cover is covered in right
place and the water level in the water
box is not too high.
2.Pour out the water and refill the
water tank under the guide ofthe user
manual.
There is not enough water in
the tank.
Pour more water to into the tank.
The mist has a strange smell.
The machine is new.
Remove the humidifier from the
packaging and let it sit in a well-
ventilated area for 12 hours.
The water in tank is dirty. Empty the tank and pour in clean water.
The humidifier is making an
odd noise.
There is not enough water in
the tank.
Pour more water to into the tank.
The device has been placed on
an uneven surface.
Pour more water to into the tank.
Mist is emitted from the sides
of the nozzle.
The mist nozzle is too dry.
Soak the mist nozzle in water for a
few minutes or the phenomenon will
automatically disappear 30 minutes
after being powered on.
The water tank is leaking.
The water tank may leak.
Do not add essential oil into the water
tank.
The cap of water tank isn't
sealed tightly.
Lift the water tank and screw the cap
tightly, then reattach the tank into the
correct position.
"Err" is displayed on the LED
screen.
Water shortage. Fill more water into the water tank.
The water tank is not installed
correctly.
Reinstall the water tank.