3
Solutions to Common Problems
Before you call.°.
if you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Autornaticice Maker
Problem
Icemakerisnotmaking
anyice.
Icemaker is not making
enough ice.
Icehasbadodorand
taste.
CeHS8
,, Ice maker setting is Off.
,, Water supply is not connectedto refrigerator.
,, Householdwater line valve is not open.
• Valveon cold water pipe is clogged or
restricted by foreign material, if valve is of
the self-piercingtype, it may not have created
a sufficiently sized hole in tube for water to
passthrough.
,, Checkto see ifthe water dispenser is
dispensingwater.
,, Water filter is not completely seated.
,, Ice maker is producing less icethan you
expect.
,, Householdwater line valve is not completely
open.
, Checkto see ifwater dispenser is dispensing
slower than normal.
, Icehaspickedupodororflavorfromstrong
foodstoredin refrigerator.
,, Icenotusedfrequentlyenough.
Correction
• Turn on ice maker.
• Connectwater supply (see Installation Instructions).
, Turn on householdwater line valve.
Q Turnoff household water line valve.Removevalve.
Ensurethat valve is not a self-piercing valve.Clean
valve.Replacevalveif necessary.
• If not, the ice & water filter cartridge isclogged or
restricted, and must be replaced.
• Push firmly until the water filter snaps into place(you
should heartwo (2) clicks).
Ice makershould produceapproximately9 poundsof
ice every24 hours.
, Turn on householdwater line valve.
• If it is, replacethe ice & water filter cartridge.
,, Coverfoods tightly. Discard staleice. ice makerwill
producefresh supply.
,, Discard staleice.
IceDispenser
Problem
Dispenserwill not
dispense ice.
Icedispenser is jammed.
Cause
,, Water supply is not connected.
_,Ice storagebin is empty.
. Household water linevalve is not open.
,, Fresh Fooddoor is not closed.
,, ice dispensing paddlehas beenheld in for
more than four to (4*5) minutes.
o
o
Ice has meltedandfrozen around auger due to
infrequent use,temperature fluctuations, and/
or power outages.
ice cubes arefrozen together.
Ice cubes aresmallerthan normal.
Correction
,, Connectwater supply (see ConnectingTheWater
Supply section).
° Ensureice maker isturned on. When the first supply
of ice isdropped into the bin, the dispenser should
operate.
,, Openhouseholdwater line valve.Allow sufficient time
for the ice to be made.When ice is made,the dispenser
should operate.
• EnsureFreshFood door is closed. (SeeProblem
Section, Opening/Closingof Doors/Drawers)
,, Motor is overloaded.Motor overload protector will reset
in approximatelythree (3) minutes. Ice canthen be
dispensed.
• Remove ice bin,thaw, and empty the contents. Clean
bin,wipe dry, and replacein proper position. When new
ice is made,dispenser should operate.
,, Usethe dispenseroften so that cubes do not freeze
together.
The ice & water filter cartridge could beclogged.
Replacethefilter cartridge. Dispensingsystem operates
bestat 30-1go psi water pressure.Well water pressures
should fall within this range.
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