EMS 2185 UK
Guarantee conditions
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months
of the date of the purchase this Electrolux appliance
or any part thereof is proved to be defective by rea-
son only of faulty workmanship or materials, we will,
at our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on condi-
tion that:
• The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
• The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
• The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be
undertaken by an Electrolux service centre.
• Any appliance or defective part replaced shall
become the Company’s property.
• This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right machines im-
properly installed or calls to machines outside the
United Kingdom.
• Appliances found to be in use within a commercial
or similar environment, plus those which are subject
to rental agreements.
• Products of Electrolux manufacture which are not
marketed by Electrolux.
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:
The guarantee starts from the date you first pur-
chased your product.
The guarantee is for the same period and to the
same extent for labour and parts as exist in the
new contry of use for this brand or range of pro-
ducts.
This guarantee relates to you and cannot be trans-
ferred to another user.
Your new home is within the European
Community (EC) or European Free Trade Area.
The product is installed and used in accordance
with our instructions and is only used domesti-
cally, i.e. a normal household
The electrical supply complies with the specifica-
tion given in the rating label.
The product is installed taking into account regu-
lations in your new country.
Before you move, please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure that
the local Service Organisation is aware of your move
and able to look after you and your appliances.
France Senlis +33 (0)3 44 62 22 22
Germany Nürnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)20 78 77 50
UK Newbury +44 (0)1635 522 799
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