Electrolux EQE6870 User Manual (English)

Questions and Answers:

A
Austin HornAug 19, 2025
How to fix Electrolux Refrigerator ice maker not making ice?
- S
  Sara ObrienAug 19, 2025
  To resolve the issue of your Electrolux Refrigerator ice maker not producing ice, first, ensure that the ice maker is turned on. For the fresh food ice maker, press the ice maker on-off button once. Also, check if the refrigerator is properly connected to the water line and the water valve is open. Make sure the water supply line isn't kinked when the refrigerator is pushed against the wall. Verify that the water filter is correctly seated in the locked position. Lastly, if the water filter is clogged or older than six months, replace it.
P
Patricia RiveraAug 21, 2025
Why is my Electrolux EQE6870 ice maker not making enough ice?
- L
  Lindsay GeorgeAug 21, 2025
  If your Electrolux Refrigerator ice maker isn't producing enough ice, consider that the ice maker produces approximately 1 kg of ice every 24 hours, depending on usage. Check if the water filter is clogged, and replace it if water dispenses slower than normal or if the filter is over six months old. Ensure the water supply line isn't kinked when the refrigerator is pushed against the wall. For well systems, have someone increase the cut-off and cut-on pressure on the water pump system. Also, note that a reverse osmosis system might be below 137 kPa (20 psi) during its regenerative phase, which is normal.
M
Mr. Leslie HermanAug 25, 2025
How to stop Electrolux EQE6870 Refrigerator ice cubes from freezing together?
- D
  davisstevenAug 25, 2025
  If ice cubes in your Electrolux Refrigerator are freezing together, remove the ice container and discard the ice. The ice maker will then produce a fresh supply. To prevent this, use ice at least twice weekly to keep the cubes separated. This issue can also occur if ice cubes are hollow, meaning the ice maker isn't getting enough water, usually due to a clogged water filter or restricted water supply. Replace the water filter, and if the problem persists, check if the water valve is fully open or if the water supply line is kinked.
J
Jennifer BeckerAug 26, 2025
What to do if Electrolux EQE6870 compressor does not run?
- Z
  Zachary PhillipsAug 26, 2025
  If the compressor in your Electrolux Refrigerator isn't running, it might be in the defrost cycle, which is normal for a fully automatic defrost refrigerator and lasts about 30 minutes. Check if the plug at the electrical outlet is disconnected and ensure it's tightly pushed in. Also, check and replace the house fuse with a 15 amp time-delay fuse or reset the circuit breaker if it has tripped. Finally, check for a power outage by checking house lights and contacting your local electric company.
T
thompsonshawnAug 28, 2025
Why are Electrolux Refrigerator drawers hard to move?
- M
  Mary CannonAug 28, 2025
  If the drawers in your Electrolux Refrigerator are hard to move, remove the top layer of items in the drawer if food is touching the shelf above. Also, clean the drawer, rollers, and track to remove any dirt.
J
Joseph GonzalezAug 30, 2025
Why is Electrolux EQE6870 water not cold enough?
- S
  Stephen FigueroaAug 30, 2025
  If the water from your Electrolux Refrigerator isn't cold enough, add ice to your cup or container before dispensing water. It takes several hours to cool freshly replaced water as warmer tap water goes through the filter and enters the water supply system.
W
William BatesSep 1, 2025
Why does moisture collect inside my Electrolux EQE6870?
- J
  James HullSep 1, 2025
  If moisture collects on the inside walls of your Electrolux Refrigerator, this can occur when the weather is hot and humid, increasing frost buildup and internal sweating. Also, adjust the flipper mullion.
T
Tony OlsenSep 3, 2025
Why does water collect in the bottom of my Electrolux Refrigerator drawer?
- D
  David FigueroaSep 3, 2025
  If water collects in the bottom of the drawer in your Electrolux Refrigerator, it is normal for washed vegetables and fruit to drain while in the drawer. Dry items before placing them in the drawer.
M
marystanleySep 5, 2025
What to do if Electrolux Refrigerator dispenser is not dispensing water?
- R
  Rebecca LewisSep 5, 2025
  If the ice and water dispenser on your Electrolux Refrigerator isn't dispensing water, try removing and reinstalling the water filter, ensuring it's rotated to the right until it stops with the grip end vertical. If that doesn't work, replace the filter cartridge, again ensuring it's properly rotated and vertical. Finally, check and open the household water line valve.
K
Kelly PerrySep 7, 2025
Why is my Electrolux EQE6870 Refrigerator dispenser not dispensing ice?
- D
  Dean FreemanSep 7, 2025
  If the ice and water dispenser on your Electrolux Refrigerator isn't dispensing ice, first check the 'Ice maker is not making any ice' section. Ensure the refrigerator doors are completely closed. If the dispenser paddle has been pressed too long and the dispenser motor has overheated, the motor overload protector will reset in about three minutes, after which ice can be dispensed.

Electrolux EQE6870 Specifications

General

Brand	Electrolux
Model	EQE6870
Category	Refrigerator
Language	English

Summary

Safety Information

General Warnings

Essential warnings for installation, usage, and handling of the appliance and its components.

R600a Refrigerant Warning

Specific safety advice regarding the R600a refrigerant used in the appliance.

Features at a Glance

Installing Your New Appliance

Unpacking and Environment

Guidelines for unpacking the appliance and environmentally responsible disposal of packaging materials.

Refrigerator Placement and Ventilation

Instructions on positioning the refrigerator for optimal air circulation and door access.

Cautionary Notes on LED Lighting

Advisory regarding the LED lighting system and its servicing requirements.

Cabinet Leveling and Door Alignment

Step-by-step guide to adjust front rollers for proper cabinet leveling.

Connecting the Water Supply

Safety Warnings for Water Connection

Crucial safety precautions to avoid electric shock and property damage during water connection.

Installation Requirements and Tools

Lists necessary tools, water pressure requirements, and plumbing code compliance for installation.

Connecting Water Line to Ice Maker

Detailed steps for connecting the water supply line to the ice maker and dispenser.

Water Filter Information

Information on the water filter's function, replacement, and usage guidelines.

Appliance Control Interface

External User Interface and Functions

Details the external control panel's buttons, modes, and connectivity options.

Jade Control Panel Functions

Detailed explanation of the Jade control panel's functions, modes, and settings.

TasteSealFlex Control Panel

Explains the TasteSealFlex control panel settings for various food compartments.

Appliance Connectivity and App Setup

Wi-Fi Connectivity Setup Guide

Guide for connecting the appliance to the Electrolux Life app via Wi-Fi.

App-Based Features and Alerts

Explains useful alerts and advanced features accessible through the Electrolux Life mobile app.

Setting Cooling Temperatures and Modes

Recommended Temperature Settings

Provides recommended temperature settings for fresh food and freezer compartments.

Alerts, Alarms, and Special Modes

Explains appliance alerts, alarms, and the operation of Sabbath Mode.

Automatic Ice and Water Dispenser

Priming the Water Supply System

Steps to prime the water supply system for the ice maker and dispenser.

Ice Maker Operation and Care

Guidance on operating, turning on/off, and caring for the automatic ice maker.

Dispenser Operation Tips and Cleaning

Tips for using the dispenser, cleaning the ice maker, and managing the ice bin auger.

Storage Features and Adjustments

Adjusting Shelves and Flip Shelf

Instructions on how to change shelf positions and adjust the flip shelf.

Crisper Drawer and Humidity Control

Details on the FreshSealTM Crisper, its humidity control, and how to open it.

SnackZone and Door Bin Management

Information on the SnackZone, adjustable door bins, and general storage bin usage.

Freezer and FlexSpace Storage Configuration

Guide to removing, reinstalling, and configuring freezer and FlexSpace shelves and drawers.

General Information and Maintenance

Cleaning the Refrigerator and Its Components

Detailed instructions for cleaning the appliance exterior, interior, and door seals.

Switching Off and Storing the Refrigerator

Steps to follow when switching off the refrigerator for extended periods to prevent mould.

Water Filter Replacement Procedure

Step-by-step guide for replacing the water filter cartridge and resetting the timer.

Food Storage Guide

Troubleshooting Common Issues

Automatic Ice Maker Troubleshooting

Solutions for common problems with the automatic ice maker not producing ice or enough ice.

Ice Dispenser Troubleshooting

Guidance on resolving issues with the ice and water dispenser, including jammed ice or no dispensing.

Dispenser & Door/Drawer Operation Issues

Addresses problems with water dispensing, taste, door closure, and drawer movement.

Refrigerator Operation & Moisture Issues

Solutions for compressor operation, display errors, internal/external moisture, and food freezing.

Understanding Appliance Noises

Normal Refrigerator Sounds Explained

Explanation of common sounds produced by the refrigerator during operation.

Electrolux Warranty Information

Warranty Terms and Conditions

Outlines the terms, conditions, application, and exclusions of the Electrolux warranty.

Making a Warranty Claim

Steps for making a warranty claim and contact information for service and parts.

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